Herb Chambers Honda of Seekonk

I was in the market for a new car to replace my Fiat 500, which I had bought but soon after realized it didn't meet my needs. I happen to be in Dartmouth and decided to take a ride by Colonial Honda. I dealt which I had bought but soon after realized it didn't meet my needs. I happen to be in Dartmouth and decided to take a ride by Colonial Honda. I dealt with the usual salesperson who promised me the world on a 2012 Accord SE. They called me up and told me a very attractive price but that I "had to get there asap" in order to get it. Long story short, I couldn't make it that day due to previous plans. I returned the next day to get the deal they promised, only to find out that it was $60/mo more and was on the base LX model, needless to say, I wasn't happy that they made me waste my time only to find out I was getting the usual business. Fast forward to a week later, and I decided to drop by Herb Chambers in Seekonk and also take a look at a Civic Si. I wasn't accosted by any sales people, I simply walked in and was greeted by Dan Rubner, who asked what I was in for that night. I told him, and within 5 minutes I was out test driving the Civic. When I got back, I was told that there wasn't anyone in the F&I department (it was close to 9PM, so I wasn't expecting to drive out in a new car) and that he would be there tomorrow, and gave me a card with his hours and cell number on it and to let him know if I came in again. No pressure, just like it should be. The next day, I came back and we worked on the Civic but it was going to be way out of budget, because it was a new model. He told me that I'd be better off with an Accord (what I looked at originally anyway) because the redesigned 2013 model would be out soon and Honda was offering great deals on the 2012s. He asked me what model I'd be interested in, and asked what color combination I'd like. Within thirty minutes he located the exact car I wanted at their Westboro store and came up with a deal that was $30/mo cheaper than Colonial offered me. They also gave me about $2500 more for my Fiat than anyone else, no haggling. They came with their best price first so I didn't have to waste time with the back and forth BS I did at every other dealership I've been to. When working with the F&I manager getting all the paperwork together, the GM Scott Birtles came in and introduced himself, and said he'd just taken his first test drive in the new Fiats. He noticed I had some phone/usb cables in the car, and gave me a $50 gift card to Best Buy to get something for the new Accord (which ended up as a sunvisor bluetooth headset, thanks!) Overall, I was extremely satisfied with my sales experience, I'd previously looked at cars there before (a 2010 Fit and a 2008 Accord Coupe) and was very impressed with the way I was treated then. It's not a fluke that these guys earn people's business, they're in the market to sell cars but they want to make it a good experience. The can advertise on the radio and tv as much as they want, but what it comes down to is word of mouth, which is the best advertising of them all. More

I had purchased my car from Herb Chambers in May of this year. Prior to making my final decision to purchase my car at this particular location I did shop around. But I found that the assistance that I re year. Prior to making my final decision to purchase my car at this particular location I did shop around. But I found that the assistance that I received at Herb Chambers was what helped me to make my Final decision. I found that with the assistance I received from Rene it was definitely Exceptional customer service. Rene was very patient in handling all of my inquiries. Initally, when I had sat down with Rene to make him aware of what my expectations were (as far as what I wanted to spend and the type of car that I intended on buying) he definitely sought to make my car shopping experience one that was not soo stressful. What stood out for me with Rene was he was not PUSHY and did not seem as if he was trying to sell me just anything. It definitely was a pleasure working with him and I most certainly would recommend him to other friends and family. Tandra Falu More

Matt Collard did an exceptional job when it came to buying a car for my daughter's college graduation. He was very professional and allowed her the space to make the choice she wanted without any hard buying a car for my daughter's college graduation. He was very professional and allowed her the space to make the choice she wanted without any hard sell. I have reccommended Matt to two friends so far and will continue to do so. MMG Warwick, RI. More

Andy was great to deal with...no pressure just full of answers to our questions. He sold myt son on a 2012 insight and I was so impressed with him and the car I bought one too. The entire staff was fantas answers to our questions. He sold myt son on a 2012 insight and I was so impressed with him and the car I bought one too. The entire staff was fantastic. Usually buying a car has been like going to the dentist....horrible. this was like a great vacation. Thanks andy and Herb Chambers Honda More

I gave the rating of GREAT because the sale person was very professional. He did not pressure me in any way. He explain everything about the car and process of purchasing very well. very professional. He did not pressure me in any way. He explain everything about the car and process of purchasing very well. More

Matt was very helpful and the staff was extremely friendly. I have been in twice for regular maintenance and that department was easy to work with and had competitive prices. friendly. I have been in twice for regular maintenance and that department was easy to work with and had competitive prices. More

I recently purchased a new Civic from Herb Chambers Honda, on one of their fantastic lease deals. Matt Collard was my salesperson, and I could not have been more pleased with his service during the tr Honda, on one of their fantastic lease deals. Matt Collard was my salesperson, and I could not have been more pleased with his service during the transaction. He expedited our buying process, as we had brought along our 18 month old, and were approaching naptime! Also, he picked me up at the train station to take delivery of the vehicle (after the dealership had closed). Matt is really a top notch salesperson. More

It was a great experience to deal with Dave in purchasing my new vehicle. Dave was very personable and friendly making it a great experience my new vehicle. Dave was very personable and friendly making it a great experience More

What a wonderful experience! Jeff Botelho was terrific.....very patient ( I asked many questions!) and knowledgable ! He answered all of my questions and was extremely helpful! I felt very much terrific.....very patient ( I asked many questions!) and knowledgable ! He answered all of my questions and was extremely helpful! I felt very much at ease.....he also called to check if everything was well with my new leased Honda crv...all is very well! One very satisfied customer! Thank You Jeff! More

David was very personable,knowledgeable,helpful for our needs.Overall it was a pleasant atmosphere without alot of pressure i would highly recommend this dealership and David! needs.Overall it was a pleasant atmosphere without alot of pressure i would highly recommend this dealership and David! More