Herb Chambers Honda of Seekonk

I was upfront about not wanting to haggle back and forth and they immediately came up with a proposal within the ranges I told them I was comfortable. I am pregnant and requested minimal follow ups via phon and they immediately came up with a proposal within the ranges I told them I was comfortable. I am pregnant and requested minimal follow ups via phone and they honored that as well. Although at this time I have decided to wait until in a better financial situation about a year after the baby comes, it was nice to be listened to and not pressured and I would recommend and return to this dealer and these two employees. The other employees were friendly and interacted kindly while waiting as well. More

Amazing, caring, fast, reliable service. John was so helpful. We were able to test drive the new CRV while waiting for our car to be serviced. Great sales information from Mohammed. Would refer anyone t helpful. We were able to test drive the new CRV while waiting for our car to be serviced. Great sales information from Mohammed. Would refer anyone to this dealership! Best service from ANY Honda dealer!! More

Our overall experience with Matt Collard was 100% positive. This was our first visit to Honda and we couldn't be more pleased. We were initially very indecisive about models and even if we were read positive. This was our first visit to Honda and we couldn't be more pleased. We were initially very indecisive about models and even if we were ready to purchase a new vehicle. Matt 's professionalism was apparent immediately. His knowledge of Hondas was superior. He had quick, informative answers to our many inqueries. We are not tech savvy and he was patient and respectful answering our many questions until we had a grasp on the great gadgets on the new models. We left the first day without purchasing a car. We did some comparative shopping at another dealership and that experience confirmed that we would return to Herb Chambers to purchase from Matt. We were upfront about checking out another dealership and he was not put off at all. We liked a color he didn't have in stock. Matt was confident he could have one for us the next day and he did. We were able to negotiate a very good price and his professionalism never wavered during the process. We needed to pick up our new car later in the evening and this was not a problem. Matt came in on his day off to walk us through the details of our new purchase. The whole process was seamless. We highly recommend Matt and would definitely purchase another vehicle from him when the time comes. More

Dan was very professional in our contacts. His demeanor and genuine concern convinced us we should buy from Herb Chambers. We were working with three other dealers in the area, one within 2 miles of our ho and genuine concern convinced us we should buy from Herb Chambers. We were working with three other dealers in the area, one within 2 miles of our home, Dan's follow up and follow through convinced us Herb Chambers was the best. He did not merely tell us that the CR V we wanted was difficult to locate and end it there. He stayed in touch with us and when the blue CR V came in he contacted us immediately. He made the purchase of our CR V as easy as possible and a very pleasant experience. I will recommend him to any of our friends and family with the highest possible rating. More

Matt went out of his way to help me find the car I needed. He searched inventory from across the many Herb Chambers dealerships, then when we found a car - he personally drove the a used car up from B needed. He searched inventory from across the many Herb Chambers dealerships, then when we found a car - he personally drove the a used car up from Boston for me to test drive in Providence, RI ! And when I couldn't get out to the dealership (because my other car had been stolen), he even came and picked me up at my house, delivered paperwork for me to sign, and brought the car to me at work. The no-haggle pricing is great. Also, the price I got on my 2009 suburu was MUCH better than what the Suburu dealerships were offering. I really appreciate Matt's help and recommend him as a thoughtful, money-smart, and caring car-seller. Thanks Matt! More

A close friend recommended Herb Chambers to my wife and I a while ago. We went in and Brian Delsesto sat down with us to figure out what we wanted. He was very nice, very professional, and knew what he was d a while ago. We went in and Brian Delsesto sat down with us to figure out what we wanted. He was very nice, very professional, and knew what he was doing. We were looking for a two-year-old Accord EX for a good price. We test drove a few cars and finally settled on one that we liked; all we needed to do was figure out the final price and financing and we were good to go. Brian came back with a price that I knew he could beat, so I pushed him on it. He did the "let me go talk to my manager" and came back with a much better price; my wife and I were ready to pull the trigger. Before we did, I asked to see the break out of where each of those dollars were coming from. When we sat down to do the math, it turned out that the price he gave me did not include some pretty significant fees that I had been told earlier were built into every sale. I pointed out that these fees were missing from the price and Brian reassuringly said "I wouldn't ask any more questions about missing fees if I were you...you're getting a great price." Naturally my wife and I felt that we were being given the royal treatment -- they were waiving almost $1500 worth of fees! We proceeded onto the financing discussion and spent the next two hours figuring out all the details. Finally, right before we were ready to sign all the documentation (after being there for over four hours, from start to end) Brian came back and told us there had been a mistake and that his manager's had forgotten to include roughly $1,500 in fees (yep, you guessed it, the very same fees I had pointed out earlier). I thanked Brian for his time and my wife and I promptly left. One week later we purchased a brand new Honda Accord for roughly the same price at a competing dealership. More

I WENT FOR AN OIL CHANGE AND WAS TOLD THAT MY OIL GASKET WAS LEAKING PROFUSELY...COST $400....I REFUSED TO FIX. I WAS TOLD IF I DID NOTHING THE OIL CHANGE WOULD PROBABLY LEAK OUT OF MY CAR AND BLOW MY MOTOR WAS LEAKING PROFUSELY...COST $400....I REFUSED TO FIX. I WAS TOLD IF I DID NOTHING THE OIL CHANGE WOULD PROBABLY LEAK OUT OF MY CAR AND BLOW MY MOTOR. THEY ASKED ME IF I WANTED TO SEE UNDER MY CAR AFTER THE OIL CHANGE WAS DONE, I LOOKED UNDER THE CAR, NOTHING WAS LEAKING. I WAS SO SCARED TO DRIVE THE CAR HOME FEARING I WOULD BLOW MY MOTOR. I WENT STRAIGHT TO MY MECHANIC TO HAVE MY CAR INSPECTED. HE COULD NOT FIND A LEAK...NOT EVEN A DRIP. WHAT A SICK FEELING I HAD....SCAM ARTISTS AT THEIR BEST...CONTACTED CUSTOMER SERVICE AND THEY STATED THE 3 MECHANICS FOUND THE LEAK, BUT NOT ONE OF THEM SHOWED ME WHERE...SEEMS COMMON PRACTICE AT THIS DEALERSHIP.....BEWARE!!!! NEVER AGAIN!!!!! I WOULD NEVER RECOMMEND THIS DEALERSHIP TO ANYONE!!!!! I WOULD NEVER TRUST A SINGLE WORD FROM THEM... More

I highly recommend Herb Chambers Honda of Seekonk to anyone searching to purchase a car. They are very professional, helpful, kind, and honest. They have changed my opinion of the typical car dealer. My anyone searching to purchase a car. They are very professional, helpful, kind, and honest. They have changed my opinion of the typical car dealer. My salesman was John Henriques who was a pleasure to deal with. There was never any pressure to buy. John was very low key and seemed genuinely interested in making me happy and comfortable with my decision on a new car. He encouraged me to take my time and test drive all cars I was interested in and return when I was ready. When it was time to negotiate a price we settled quickly on a fair price which showed me that Herb Chambers respects knowledgeable customers. I also dealt with Bill Panaccione, the finance manager, who was also pleasant and patiently explained my options on additional items like an extended warranty and Lo-Jack, etc. Again this was done without pressure or over selling. This dealership seems to have a philosophy of making less on a transaction is ok because they want to be a sales volume leader and have happy repeat customers. The best customer is not one who you make an extra dollar from but rather one who returns for future sales! Thanks to John, Bill, and the entire Herb Chambers Honda staff. P.S. I LOVE my new CR-V. More

I worked with Matt Collard for over four months before pulling the trigger on a new car. I was facing the dilemma of paying for expensive repairs to my existing car (not a Honda) or going with a new one. pulling the trigger on a new car. I was facing the dilemma of paying for expensive repairs to my existing car (not a Honda) or going with a new one. During that time, I met with Matt on three separate occasions to run the numbers on two models at various trim levels. While I took my time making a decision, Matt couldn't have been more helpful or accommodating. He answered all of my questions, followed through on all of my requests (both by cell phone and email), and was never pushy or overbearing. Simply put, he was a pleasure to work with and made me feel as though I was his number one customer. After I finally made a decision, Matt and the dealership made the rest of the process quick, easy and painless. I recommend Matt and Herb Chambers Honda Seekonk without hesitation or reservation. More

Very friendly and nice people but suggest you do your due diligence before entering this dealership. Pricing for the vehicle will be competitive but you need to be very careful if you are doing a trade in. diligence before entering this dealership. Pricing for the vehicle will be competitive but you need to be very careful if you are doing a trade in. Again, nice people but do your homework. More