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Herb Chambers Honda of Seekonk - Service Center

Seekonk, MA

4.8
1,351 Reviews

1,351 Reviews of Herb Chambers Honda of Seekonk - Service Center

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May 01, 2025

Excellent service! Friendly and informative and very thorough. Clear explanations and courteous. I was very satisfied . More

by pskennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leny Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Markee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Melissa was incredibly accommodating when I made a mistake in my initial inquiry. The team performed a full inspection of the used car I purchased and provided a detailed video explaining everything t More

by Cdruken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Markee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Herb Chambers Honda of Seekonk responded

We're delighted to hear that Melissa and our team at Herb Chambers Honda of Seekonk provided a transparent and accommodating experience. We appreciate your kind words and look forward to assisting you with future services!

April 27, 2025

Service worked well to resolve problem and provided loaner car when part was required to be ordered overnight. More

by GENNJUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leny Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda of Seekonk responded

Hi Genn, we're glad to hear our service team at Herb Chambers Honda of Seekonk was able to assist you efficiently and provide a loaner car. Thank you for sharing your experience! Safe travels!

April 26, 2025

I left there more stressed than I ever had. It was awful. I can never trust when they tell me something is wrong with my car because that’s happened before and I was suspicious about it so I More

by ollems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malainne Costa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Islip
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Herb Chambers Honda of Seekonk responded

Thank you for the review. I'm disappointed to hear about your experiences and the stress they've caused. We strive for transparency and trust with our customers, so it's concerning to read this feedback. Please reach out if you'd like to discuss this further or have any other concerns. Thanks again, Scott Birtles - General Manager - scott@herbchambers.com

April 25, 2025

Like going here , always get an appt convenient for me and on time . I grab a coffee and snack and read . Went for an oil change but end up waiting almost five hours for other things that needed attentio More

by Candymota60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Apr 25, 2025 -

Herb Chambers Honda of Seekonk responded

Hi Mota! Thank you for sharing your experience with Herb Chambers Honda of Seekonk! We're glad to hear that our team keeps you updated and provides a comfortable waiting area. We apologize for the longer wait time during your recent visit, but we appreciate your patience as we addressed everything needed. Safe travels until next time!

April 25, 2025

Very good. Work done quickly and efficiently. Leny was professional and reassuring. Work was done in reasonable time. More

by jiminy2890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leny Cepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Herb Chambers Honda of Seekonk responded

Hi Jiminy, thank you for the feedback! We're glad to hear Leny and our team at Herb Chambers Honda of Seekonk provided efficient service. We appreciate your support and look forward to assisting you again in the future! Safe travels!

April 25, 2025

The service appointment was right on time, and received updates with detailed explanations of the issues with my car. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malainne Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
Apr 28, 2025 -

Herb Chambers Honda of Seekonk responded

Beth, we're glad to hear that your service appointment was punctual and informative at Herb Chambers Honda of Seekonk. Thanks for sharing your experience with us! Safe travels!

April 22, 2025

I have had my vehicle serviced at Herb Chambers several times and have always been extremely pleased. More

by Steven.a.lacava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mcmahon
Apr 23, 2025 -

Herb Chambers Honda of Seekonk responded

We're delighted to hear that you've consistently had a positive experience with our service team at Herb Chambers Honda of Seekonk. Thank you for your continued trust and support!

April 22, 2025

Scott is an outstanding service advisor. I will go to him whenever I have any concerns with my car. More

by Tom Arsenian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 23, 2025 -

Herb Chambers Honda of Seekonk responded

Tom, Thank you for the five-star rating! The team looks forward to working with you again! – Herb Chambers Honda of Seekonk

April 18, 2025

Scott was very helpful and was willing to assist me with my questions. He was very friendly and accommodating. More

by Marnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 21, 2025 -

Herb Chambers Honda of Seekonk responded

Marnie, we're delighted to hear that Scott provided you with friendly and accommodating service at Herb Chambers Honda of Seekonk. Thanks for sharing your experience!

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