Herb Chambers Honda of Westborough

The Honda CRV has been my dream car for a very long time but I didn't think I could afford one. The idea of walking into a dealership or having a lease scared me to say the least. Sam Hendricks, Adam Trembl but I didn't think I could afford one. The idea of walking into a dealership or having a lease scared me to say the least. Sam Hendricks, Adam Tremblay & the managers at Honda Westborough made everything so easy & comfortable. Sam went above & beyond, walking me through & explaining everything. I couldn't have had a better experience. I love my car!Shellena More

I leased my first Minivan from Herb Chambers Honda of Westborough and when it came time to upgrade I went back. My original salesperson had left and I met Yury Menaker. He was an incredible resource for Westborough and when it came time to upgrade I went back. My original salesperson had left and I met Yury Menaker. He was an incredible resource for me as I needed to maintain the budget I was on and based on the incredible deal I originally received that was not an easy task. As my budget was tight I felt that even getting close was impossible and had searched on line for other local deals. When I finally met with Yury (other options in hand) he was completely candid. He was genuinely concerned in meeting my budget and worked very hard to find a vehicle that would suite my needs. I never dreamed when I was going to meet with him that I would walk out of that meeting with a new Minivan but I did! He reached out to me on several occasions after the sale which was above an beyond. My lease comes up in February and you can bet the 1st place I will go is to Yury......and a safe bet that I will walk out with a new Honda! More

I've had the pleasure of dealing with Tony Ngo at Herb Chambers Honda in Westborough, MA for a number of years now. He always has been friendly, professional and communicative no matter how busy his Herb Chambers Honda in Westborough, MA for a number of years now. He always has been friendly, professional and communicative no matter how busy his day. Tony always has made sure my Honda service needs were met, but he really went above and beyond for me in August 2013 when the Radio/Cassette/6-CD unit in my 10-year-old Honda died. I called to see if the dealership could put a new unit in for me. Tony told me that they could not obtain a unit easily for a car that old and if they could it likely would be very expensive. However, he told me about a Web site that sells recycled and aftermarket parts for many types of vehicles and suggested that might be an affordable alternative for me. If I could get the unit from this online site, then the Honda service staff could install it for me, Tony said. Tony also gave me a couple of important pieces of advice about making sure I received and recorded the serial number and radio code for the unit so that it could be activated in my car once it was installed. The online site had an affordable replacement unit for my car and I received it quickly. Several days later, I handed the unit and supporting documentation over to Tony and the Honda service staff removed the old unit and installed the new one in less than an hour. Thank you, Tony, for exceptional service and friendliness! More

Tony always does a great job. On this particular occasion, we had just completed a service and a few days later, I noticed that the dipstick had not been placed back into the transmission. I called occasion, we had just completed a service and a few days later, I noticed that the dipstick had not been placed back into the transmission. I called Tony, he had me bring our car back in and had a technician immediately inspect the transmission. They completed a full service on the transmission at no charge. Tony and Company did the right thing. We will continue using Herb Chambers because they take care of customers no matter what. More

I purchased a Honda Fit from Tom Kelley and it was a great experience. For me, when purchasing a car it is crucial that I feel comfortable with the individual who is selling the car and Tom Kelley was t great experience. For me, when purchasing a car it is crucial that I feel comfortable with the individual who is selling the car and Tom Kelley was top notch. He was completely honest, helped to educate me about the car and registration process and made it clear that he was putting my best interest first. I would highly recommend working with Tom for anyone who is looking to purchase a new car. The entire experience was great. More

I am very happy with my new Honda Accord sport, and the purchasing experience at Herb Chambers Honda. I worked with Mark Vincent. He showed genuine interest in getting me the car I was looking for, and ent purchasing experience at Herb Chambers Honda. I worked with Mark Vincent. He showed genuine interest in getting me the car I was looking for, and enthusiasm in earning my business. All employees were very helpful and friendly. I would definitely come back again. More

When I had to get a new car I was not looking forward to the task. However, when my husband and I met with Tom Kelley he helped to get us started without any pressure. Knowing what we needed in a car, he the task. However, when my husband and I met with Tom Kelley he helped to get us started without any pressure. Knowing what we needed in a car, he helped us to narrow down the list of choices. I was able to return the very next day and drive home in our new car which was both within our budget and a very fun car. More

It was a very good experience visiting Herb Chambers Honda. I was greeted by Tony who remembered me from previous visits and he took care of everything. He ordered the parts and offered a rental car on Honda. I was greeted by Tony who remembered me from previous visits and he took care of everything. He ordered the parts and offered a rental car on the day of service. I have serviced my vehicle many times in this dealership, Tony went over and beyond to accommodate me and get me back on the road! Thank you! More

Mark Vincent was a pleasure to work with. His professional, courteous manner and knowledge of products made our job easy. He also took Apple time to fully explain the features of the vehicle we p professional, courteous manner and knowledge of products made our job easy. He also took Apple time to fully explain the features of the vehicle we purchased More

Tony was very helpful and friendly. He explained the sevice that my car needed and provided it very quickly. He also went out his way to show me how to do the touch up paint on my car. I am very gratefu sevice that my car needed and provided it very quickly. He also went out his way to show me how to do the touch up paint on my car. I am very grateful for his help. More