Herb Chambers Honda of Westborough - Service Center

Oil Change My experience was great. I have been to the Westborough location multiple times now and I have been serviced by the Service Adviser Matt G. Matt has b My experience was great. I have been to the Westborough location multiple times now and I have been serviced by the Service Adviser Matt G. Matt has been phenomenal. Every time I walk into the dealership, Matt (and all of the employees) are very welcoming and treat me with the utmost respect and handle my issues right away. All of my visits here have been great so I thank the team over at the Westborough location, especially Matt G! Looking forward to bringing my car here for all of its needs. More

Rutine Service Took our 2013 Honda Accord in for oil change/routine service and state inspection sticker. Made an appointment by phone -had $20 coupon. There was no Took our 2013 Honda Accord in for oil change/routine service and state inspection sticker. Made an appointment by phone -had $20 coupon. There was no wait to pull into the service entrance. They took me in to do paper work. Invoice was stamped WAITING. Very quick. I only waited about 40 minutes for the work to be done. Very happy with the way I was treated. More

CRV Airbag Recall Was greeted with efficiency, friendliness and candor (re wait time of 1.5hrs which differed from Honda Recall Letter of 45 min). Amenities offered in Was greeted with efficiency, friendliness and candor (re wait time of 1.5hrs which differed from Honda Recall Letter of 45 min). Amenities offered in waiting area were quite nice and kept me occupied. More

Service As always, everything was handled courteously and professionally. Highly recommend this dealership. I love the service area and have purchased over si As always, everything was handled courteously and professionally. Highly recommend this dealership. I love the service area and have purchased over six cars from here More

Recall plus oil change and tire rotation Prompt response at arrival, fast service on car (3 items or work done). Reviewed what was done on vehicle, minimal cost. Excellent overall experience. Prompt response at arrival, fast service on car (3 items or work done). Reviewed what was done on vehicle, minimal cost. Excellent overall experience. Thank you More

Tire replacement I had the misfortune of getting a flat tire on a late Friday afternoon. After AAA put the doughnut tire on my CR-V, I drove quickly over to Herb Chamb I had the misfortune of getting a flat tire on a late Friday afternoon. After AAA put the doughnut tire on my CR-V, I drove quickly over to Herb Chambers to see if I could get a full replacement tire. Unfortunately, by the time I got there, the service technicians had left for the day. However, despite being full booked for Saturday, a service rep put me into the system for Saturday morning. I arrived that next morning at opening and was on my way within 30 minutes. I really felt like the staff went out of their way to accommodate me, which I know was not easy given such a heavily booked schedule. And the cost was very reasonable as well. More

Great Service Matt was great. It took a little bit longer for my car to be ready than expected. He came right over to let me know and then took money off the total Matt was great. It took a little bit longer for my car to be ready than expected. He came right over to let me know and then took money off the total of my bill! More

Everything as promised - recall was done quickly and as expected. Everything as promised - recall was done quickly and as expected Everything as promised - recall was done - recall was done quickly and as expected. Everything as promised - recall was done quickly and as expected Everything as promised - recall was done quickly and as expected More

Service Advisor James Montague was welcoming and careful to note my service requests. It was obvious that he enjoys his job. He is a great representative for Herb James Montague was welcoming and careful to note my service requests. It was obvious that he enjoys his job. He is a great representative for Herb Chambers. More

Excellent service, as always! Randy has been super helpful on all service calls since we bought the car from you in 2012. We will definitely continue to have all maintenance done Randy has been super helpful on all service calls since we bought the car from you in 2012. We will definitely continue to have all maintenance done at the dealership. More