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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,468 Reviews

1,468 Reviews of Herb Chambers Honda of Westborough - Service Center

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March 27, 2017

'Fast and Friendly' Service took place at the scheduled time, relatively quick and at the agreed upon price. Nice waiting area with refreshments and internet access. Whil More

by CIVIC SI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Vandall, Jonathan Goldberg
Mar 28, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jonathan Goldberg, General Manager

March 27, 2017

Great service. Kudos to George for his great help on key!!! George helped on my service, and was very responsible for giving me the updates, and tremendously helped me on locating my key when I picked up the ca More

by RUI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George - my service advisor
Mar 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Rui! A 5-Star experience is what we aim for each and every time and George is truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Jonathan Goldberg, General Manager

March 24, 2017

On time This dealership is consistently friendly, user friendly, on time, and charges no more than agreed upon. There is coffee, tea and baked goods even in t More

by Hello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not recall.
Mar 24, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. Thanks again, we appreciate your business! Best, Jonathan Goldberg, General Manager

March 23, 2017

excellent service appointment for my 2014 CRV I was completely satisfied in every way this service appointment. My service advisor, Randy Robinson was excellent. He helped me right at the beginnin More

by jpacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson- service advisor.
Mar 24, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, John! We realize you have several choices when servicing your Honda and we thank you for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Randy was able to deliver. We thank you for your business and look forward to serving you in the future. Best, Jonathan Goldberg, General Manager

March 23, 2017

overall check up and oil change and filter changes I had a wonderful experience your employees were very polite and no waiting when I drove up. Jim explained everything to me and why we needed to do t More

by Tammy145
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Mar 24, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your glowing review, Tammy! We strive to offer all of our guests’ exceptional service. Employees like Jim make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Jonathan Goldberg, General Manager

March 21, 2017

Service Everything was explained to me in detail. Everyone was very polite. Wait time was less than estimated. Driver took me home and picked me up? A very co More

by Honad123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Walgreen
Mar 22, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Jonathan Goldberg, General Manager

March 20, 2017

very satisfied I went in for a routine 30,000 mile servicing. I made an appointment, they were right on time. They explained what they were going to do and said it More

by Mel123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Goldberg
Mar 21, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to share your experience with us online and post this wonderful review. I'm so happy that our service team was able to provide you with a positive experience. If you have any questions or concerns, please do not hesitate to reach out to any of our team. We are always happy to lend a helping hand! Thank you again! Jonathan Goldberg, General Manager

March 18, 2017

Airbag recall The agent was courteous and helpful and the work was done in the time predicted The waiting area is comfortable and the coffee and snacks above aver More

by bertiejaxon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the service rep . She was the only woman
Mar 20, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your thoughtful post. We appreciate your continued business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Jonathan Goldberg, General Manager

March 18, 2017

Outstanding service!! Outstanding service.The agent I dealt with did an excellent job. I was in and out quickly for level A service, inspection, and an airbag replacement. More

by Gary Cassery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Vandall
Mar 20, 2017 -

Herb Chambers Honda of Westborough responded

Many thanks, Gary, for this terrific feedback! I'm delighted to learn that you enjoyed working with George. Please don't hesitate to reach out if we can assist you in the future. Best, Jonathan Goldberg, General Manager

March 17, 2017

oil change/tire rotation Randy was very knowledgeable and courteous. Kept me well informed during the entire service appointment when my car will be ready. Was able to take ca More

by msudol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy in service
Mar 17, 2017 -

Herb Chambers Honda of Westborough responded

We really appreciate you taking the time to leave feedback for our dealership. A quality service experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jonathan Goldberg, General Manager

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