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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,335 Reviews

1,335 Reviews of Herb Chambers Honda - Service Center

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May 02, 2024

Great auto service shop and I wish to have the express service to reduce the long service time More

by swaroopt92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 02, 2024 -

Herb Chambers Honda responded

This is great to hear! Thank you for your compliments and feedback. We'll see you next time! - Herb Chambers Honda In Boston

May 01, 2024

Very friendly, super helpful. Love the new video of the inspection. I really appreciate Sean explaining why certain services were important and what work exactly they would be com More

by EmilyMichele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
May 01, 2024 -

Herb Chambers Honda responded

EmilyMichele, we're glad to know you found our team at Herb Chambers Honda In Boston friendly and helpful. It's great that Sean was able to explain the importance of certain services for your car. Thanks for sharing!

May 01, 2024

Fair and efficient well taken care of by Sean and Robert Hall thank you service More

by djc125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Herb Chambers Honda responded

It's great to hear that Sean and Robert made this a five-star visit. Thank you for being a Herb Chambers Honda In Boston customer!

April 30, 2024

I brought my vehicle for service code maintenance and was very pleased, especially up coming issues awareness. More

by sheik.gaffoor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Herb Chambers Honda responded

Sheik, we're glad to know you had a positive experience with our service department at Herb Chambers Honda In Boston. We always aim to keep our customers informed about their vehicle's needs. Thanks for your feedback!

April 28, 2024

Sean DeSilva was extremely helpful at my recent service visit. Sean went out of his way to ensure that my vehicle got the service it required and was completed as soon as possible. Sean is a pleasure to de More

by Jaconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 29, 2024 -

Herb Chambers Honda responded

Hi Jacoon, we're delighted to know that Sean was able to provide you with excellent service at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to seeing you again! Safe travels!

April 28, 2024

Nelson is always very professional, very friendly, and knows his job very well. I appreciate him. More

by Stine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Apr 30, 2024 -

Herb Chambers Honda responded

Hi Stine! Thank you for leaving us this five-star review and the kind words about Nelson from our service team at Herb Chambers Honda In Boston! We'll see you next time!

April 28, 2024

Sean helped me a huge amount with figuring out why my car was making this grinding sound, and finding the best budget friendly option for me to get it fixed. More

by Kiyarmicofield
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Carter-Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Emile
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Wilfredo Soto, George Chandler, Raejon Alston
Apr 29, 2024 -

Herb Chambers Honda responded

Hi Kiya, we're glad to know that Sean was able to assist you with your car issue at Herb Chambers Honda In Boston. We look forward to serving you again! Have a great ride!

April 24, 2024

Every time I go to herb chambers I get excellent service from Robert Hall there More

by Brennan547@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson excellent
Apr 24, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

April 23, 2024

Sean was amazing,I felt guided through the process and supported. He went out of his way throughout the week to provide me with updates on the vehicle and for my input. I felt like I had a say in what the More

by crvalenz87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva; 5 out of 5 stars, excellent service , Denisse Medina
Apr 23, 2024 -

Herb Chambers Honda responded

We're delighted to know that Sean provided you with excellent service and made your experience at Herb Chambers Honda In Boston a smooth one. We always strive for top-notch customer care, so it's great to see we hit the mark! Enjoy your ride!

April 23, 2024

Sean is an amazing service advisor. I wish other advisors could be just like him. I hope he stays there forever ! He is very knowledgeable, caring and takes his time to explain everythi More

by narcher82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Apr 24, 2024 -

Herb Chambers Honda responded

Hi N Archer! We're delighted to know that Sean has been providing exceptional service at Herb Chambers Honda In Boston! It's great to have team members who can explain everything clearly. Thanks for your support and we look forward to assisting you in the future!

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