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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,465 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,465 reviews

October 23, 2024

We had the best experience in buying a car at Herb Chambers Timothy was great we highly recommend this dealership and we will definitely be back they were great! More

by Summerbreeze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Hyundai of Auburn! We're delighted to hear that Timothy provided excellent service and made your car-buying process enjoyable. We look forward to welcoming you back in the future!

October 22, 2024

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024 -

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

October 21, 2024

Excellent service ! I appreciated it very much ,staff was friendly and prompt service ! Thank you again More

by Micknbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Reardon
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Oct 23, 2024 -

Herb Chambers Hyundai of Auburn responded

It was our privilege to serve you! Thanks for visiting Herb Chambers Hyundai of Auburn and please don't hesitate to reach out if we can assist you with any future automotive needs!

October 19, 2024

The experience was nice . She help we out with a few things. Then I call to when to get my car. More

by Foxfirenites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear you had a nice experience and that our team was able to assist you at Herb Chambers Hyundai of Auburn. We look forward to serving you again! Safe travels!

October 14, 2024

Nicholas was extremely helpful and friendly, going above and beyond with helping us secure the car we wanted for the rate we could afford and without pushing us into anything we weren't comfortable with. He More

by kmmeyer03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Giannetti
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Oct 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Katie, we're delighted to hear that Nicholas provided such exceptional service at Herb Chambers Hyundai of Auburn. Thank you for sharing your experience and enjoy the new ride!

October 09, 2024

Visited to have two issues resolved. Neither was resolved (one was diagnosed and part ordered) More

by Tteller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Oldham
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for reaching out. I'm disappointed to hear that your concerns were not resolved during your visit. Please contact me directly if I can be of further assistance in addressing this matter. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

October 09, 2024

In and out with in an hour the job was done the price was a little high More

by sgcapu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review. We hope to provide you with a 5-star experience next time.

October 08, 2024

Brought my car in for an oil change and the service was great. Hhh hhh. More

by kdibble6307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn for your oil change! We appreciate your review and hope we have the opportunity to serve you again in the future!

October 07, 2024

The salesperson Steven Miller did a great job! Every one was very helpful during the purchase. More

by borrico
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Herb Chambers Hyundai of Auburn responded

This is great to hear! Thank you for coming to Herb Chambers Hyundai of Auburn!

October 06, 2024

Good job as always and I want to say thank you to Joshua and Stan. They are very professional and nice people! More

by daniela p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Herb Chambers Hyundai of Auburn responded

Daniela, thank you for the shoutout to Joshua and Stan! We're delighted to hear they provided a professional experience at Herb Chambers Hyundai of Auburn. We appreciate your support!

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