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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,433 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,433 reviews

April 04, 2022

Friendly professional service sales people attended to our needs in a timely fashion no hassl More

by Erikliljegren413
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nha Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan MacLean
Apr 05, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to review Herb Chambers Hyundai of Auburn! We appreciate your positive feedback and hope to see you again next time!

April 01, 2022

I live in RI and bought my car in MA. Was told it would take a few days to get and took a week and a half. Was told certain things would be fixed and they weren't. I have been trying to More

by Cozzick78
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Webber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for reaching out. I'm sorry to hear about the lack of communication from our team and would like the opportunity to address any concerns you have in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

March 31, 2022

They are easy to work with & pay attention to details completing the job on time. More

by kaczynski1075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Apr 01, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your confidence in the Herb Chambers Hyundai of Auburn team! We appreciate your support and hope we have the opportunity to serve you again in the future!

March 31, 2022

Our sales person (Stan) was great! No pressure and very informative! Great selection of cars! The finance department (Nah) was very helpful in explaining all of my options. More

by Jakjoc57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience! We're happy to hear Stan & Nha provided you with wonderful service during your visit and we hope to see you again next time here at Herb Chambers Hyundai of Auburn!

March 29, 2022

Start to finish : Professional, timely, attentive, punctual, clear, informative, honest, coordinated, organized, fair, and knowledgeable. More

by Mikedennehy88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford
Mar 30, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for the fantastic feedback! We appreciate your business and hope to see you again next time here at Herb Chambers Hyundai of Auburn!

March 28, 2022

Extremely personable! Went above and beyond to make sure I didn't waste money on un needed repairs. More

by jimmy.d.nickerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James ASM
Mar 29, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review, Jimmy! Our team appreciates your 5-star review! See you next time at Herb Chambers Hyundai of Auburn!

March 24, 2022

Jim Eisner was very knowledgeable and pleasant. Waiting area served coffee or water if needed, More

by Ron and Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Eisnor
Mar 24, 2022 -

Ron and Jan responded

Service is really good. Why go anywhere else.

Mar 25, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your confidence in our team at Herb Chambers Hyundai of Auburn! Jim and our team love you as customers and look forward to seeing you next time!

March 23, 2022

Absolute WORST EXPERIENCE buying a car from this dealership. I had to make all the calls for updates on when I could pick up the car. Signing the contract was very unprofessional. The original purc More

by Crad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Reardon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
March 20, 2022

Easy phone system when calling in. Professional across tge board. Easy drop off process. Willing to work with customer situations, timing etc More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Mar 23, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you! We're glad the Herb Chambers Hyundai of Auburn team gave you such excellent care!

March 16, 2022

Blue link doesn't work on the 2022 the way you sell it salesmen should know what they are selling very dissatified More

by Cheryl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
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