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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,442 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,442 reviews

December 29, 2021

Sr service Mgr (male) was overly aggressive when I asked him to explain $150 fee to reset check engine light. Auto zone had already informed me the cause. No Diag requested at dealer, just reset. Dealer More

by Dan_kelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea - people are wearing masks not name tags.
Jan 13, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the feedback, Dan - we will be taking it into consideration. Please don't hesitate to reach out directly if you have any further questions or concerns. Rusty Clifford - General Manager - rclifford@herbchambers.com

December 22, 2021

I get all my regular maintenance done on my 2020 Kona done here. I find it very easy and convenient to make the appointments online. Today I got an oil change. I was in and out inside of 30 minutes and t More

by GinaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Dec 23, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review, Gina! We're so happy the team could make the service visit for your 2020 Kona a five-star experience! We look forward to seeing you at your next appointment!

December 21, 2021

Excellent from start to finish , Jimmy was very polite and took care of all my concerns More

by ppick29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 22, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review! Jimmy and our team appreciate your kind rating!

December 17, 2021

Jeff the salesman was phenomenal very informative and punctual Would recommend to anyone. Best experience More

by Chasecote09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Dec 20, 2021 -

Herb Chambers Hyundai of Auburn responded

This is great to hear! Thank you for taking the time to leave Jeff and the Herb Chambers Hyundai of Auburn team such a delightful five-star review!

December 15, 2021

Always an easy process to get my car serviced. Everyone is professional and customer focused. More

by Barnopie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for being a Herb Chambers Hyundai of Auburn customer! We appreciate your support and look forward to your next visit!

December 14, 2021

Jim provided exceptional knowledge and service. Waiting time was minimal. Great job by all members. More

by dschwartz100
Recommend Dealer
Yes
Employees Worked With
James Eisnor
Dec 14, 2021 -

Herb Chambers Hyundai of Auburn responded

We are so happy that Jim could do such a great job for you!

December 14, 2021

Marty and Rusty made purchasing a new vehicle simple and Marty and Rusty made purchasing a new vehicle simple and easy. I am impressed with their professionalism and patience. If you are looking for a no More

by Loftus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford
Dec 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for taking the time to share these kind comments - we'll be sure to share them with Marty & Rusty! Your business is greatly appreciated by all of us here at Herb Chambers Hyundai of Auburn and we hope to see you again next time!

December 11, 2021

We’ve purchased 2 and leased 3 cars over the last 11 years and I’ve been gotten them all serviced at Herb Chambers. I’ve never had a bad experience, on the contrary, I’ve been pleasantly surprised on m More

by jenb_9ast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 14, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 11 years and are happy to hear that our team continues to take such wonderful care of you. Take care and we'll see you at your next visit! - Herb Chambers Hyundai of Auburn

December 09, 2021

Service did not charge me for diagnosing a check engine light that may be due to earlier work from another repair shop. I appreciate they don’t look to charge you for just looking at the car. More

by Rickwhiting1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 10, 2021 -

Herb Chambers Hyundai of Auburn responded

Rick, we are so proud to hear that our team at Herb Chambers Hyundai of Auburn could take great care of you! Thank you very much.

December 03, 2021

We took delivery of our 2022 Hyundai Tucson today and the entire process, from the test drive to formalizing the deal, was informative and stress free. A huge shout-out to our sale professional, Martin Rear More

by south_twins.0z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for the kind review and congratulations on your new Tucson! We're thrilled to hear that Martin made the experience a stress-free one for you and we'll be sure to share your wonderful feedback with him. Enjoy your new vehicle and please don't hesitate to reach out if there's anything else we can assist you with! - The Herb Chambers Hyundai of Auburn Team

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