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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,442 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,442 reviews

November 30, 2021

My experience with the service department so far has been excellent. James, the service representative is top notch and great to work with. More

by Scott R.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James - Service (5 Stars)
Dec 01, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you so much, Scott - James will be thrilled to hear these kind comments! We appreciate you trusting Herb Chambers Hyundai of Auburn with your business and look forward to seeing you again in the future!

November 29, 2021

I have been buying cars at this dealership since 2007 and I highly recommend them. They are always friendly, willing to explain things, and accommodate my schedule. They understand that my time is valuable More

by michellefanion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford, Matt Carney
Nov 30, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you! We're so happy Jeffery and the Herb Chambers Hyundai of Auburn team could make this a great experience, Michelle! We appreciate you taking the time to leave us your five-star review!

November 26, 2021

From the moment I arrived to the time I left I was well informed about my vehicle and everyone was nice even though they had to work a day after a holiday. More

by Ddubuque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 29, 2021 -

Herb Chambers Hyundai of Auburn responded

We're happy to hear it! Thank you for leaving Herb Chambers Hyundai of Auburn such a great review! We look forward to assisting you again!

November 25, 2021

Always try to accommodate your needs in a very reasonable and responsible way. Everyone is more than nice and accommodating . More

by karen.mccarthy28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly very very nice, Matt Carney
Nov 29, 2021 -

Herb Chambers Hyundai of Auburn responded

We're happy you feel confident coming to see the Herb Chambers Hyundai of Auburn team! Thank you so much for being our loyal customer! We'll see you at your next appointment!

Nov 29, 2021 -

karen.mccarthy28 responded

Happy customer- But really wished I they could find me my rainguards for my Palisade’s windows as I have been asking for a whole year and still haven’t gotten them.

November 22, 2021

I left the car on a Monday Matt responded to me within two hours with a quote and it could be ready by Tuesday. Being retired I asked if he could come in lower and he did, I told him to go ahead with the More

by Jdansereau1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 23, 2021 -

Herb Chambers Hyundai of Auburn responded

We're happy Matt could make your experience timely and enjoyable! We appreciate you taking the time to leave us your honest feedback! Thank you! - Herb Chambers Hyundai of Auburn

November 20, 2021

First experience buying a car The people are friendly and knowledgeable The experience was educational and I got a very nice car More

by Samuel palmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herb Chambers Hyundai of Auburn responded

We're so glad our team could make your first vehicle purchase a five-star experience, Samuel! Thank you for taking the time to leave us your great review!

November 18, 2021

Great Service at Herb Chambers Auburn, they were quick, efficient and followed all safety protocols. More

by krfoles29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 19, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the great review! We hope to see you again next time here at Herb Chambers Hyundai of Auburn!

November 17, 2021

Had an oil change and rear brakes doneWhen I got home Had an oil change and rear brakes done When I got home noticed the rear passenger side tire bolts were loose I tightened them Hope the brakes wer More

by Akniager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 02, 2021 -

Herb Chambers Hyundai of Auburn responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

November 17, 2021

Paul was knowledgeable, patient and professional throughout my entire car buying experience, thank you So much again Paul! More

by Sabrina J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for this wonderful feedback, Sabrina - Paul will be so happy to hear it! Your business is very much appreciated by our entire team here at Herb Chambers Hyundai of Auburn and we hope we have the privilege of serving you again in the future!

November 15, 2021

The service manager did a thorough check on my car and recommend to fix some parts. The vehicle is running great and I appreciated his hard work. Thank you for your excellent More

by Sacyrus70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Nov 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied and we hope we have the opportunity to serve you again in the future! - The Herb Chambers Hyundai of Auburn Team

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