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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,438 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,438 reviews

November 22, 2021

I left the car on a Monday Matt responded to me within two hours with a quote and it could be ready by Tuesday. Being retired I asked if he could come in lower and he did, I told him to go ahead with the More

by Jdansereau1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 23, 2021 -

Herb Chambers Hyundai of Auburn responded

We're happy Matt could make your experience timely and enjoyable! We appreciate you taking the time to leave us your honest feedback! Thank you! - Herb Chambers Hyundai of Auburn

November 20, 2021

First experience buying a car The people are friendly and knowledgeable The experience was educational and I got a very nice car More

by Samuel palmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Herb Chambers Hyundai of Auburn responded

We're so glad our team could make your first vehicle purchase a five-star experience, Samuel! Thank you for taking the time to leave us your great review!

November 18, 2021

Great Service at Herb Chambers Auburn, they were quick, efficient and followed all safety protocols. More

by krfoles29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 19, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the great review! We hope to see you again next time here at Herb Chambers Hyundai of Auburn!

November 17, 2021

Paul was knowledgeable, patient and professional throughout my entire car buying experience, thank you So much again Paul! More

by Sabrina J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for this wonderful feedback, Sabrina - Paul will be so happy to hear it! Your business is very much appreciated by our entire team here at Herb Chambers Hyundai of Auburn and we hope we have the privilege of serving you again in the future!

November 17, 2021

Had an oil change and rear brakes doneWhen I got home Had an oil change and rear brakes done When I got home noticed the rear passenger side tire bolts were loose I tightened them Hope the brakes wer More

by Akniager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 02, 2021 -

Herb Chambers Hyundai of Auburn responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

November 15, 2021

The service manager did a thorough check on my car and recommend to fix some parts. The vehicle is running great and I appreciated his hard work. Thank you for your excellent More

by Sacyrus70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Nov 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied and we hope we have the opportunity to serve you again in the future! - The Herb Chambers Hyundai of Auburn Team

November 14, 2021

My husband and I have been buying our cars from Herb Chambers Hyundai for 30 years. Marty Reardon is the best salesman there is. More

by gladblock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Herb Chambers Hyundai of Auburn responded

It's great to hear! Thank you for taking the time to leave us your honest feedback and five-star rating! - Herb Chambers Hyundai of Auburn

November 11, 2021

Salesman and the Sales Manager were extremely helpful without any high pressure. Clean dealership. As well. More

by Bill_burke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford
Nov 11, 2021 -

Herb Chambers Hyundai of Auburn responded

Bill, we are so proud to hear that our team at Herb Chambers Hyundai of Auburn could do a great job for you! Thank you so much!

November 06, 2021

We drove 3.5 hrs there for a car that we plan to have be our forever car. Before arriving Jackie and Lauren answered our question for buying a car out of state. Once we arrived and took it for a test drive More

by Mgfoster
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician, Matt Carney, Lauren Como
Jul 13, 2021 -

Herb Chambers Hyundai of Auburn responded

This review means more to our team than you know! Your confidence in us makes our day! Thank you so much! - Herb Chambers Hyundai of Auburn

November 04, 2021

This was my first new car buying experience, and it was absolutely fantastic! Especially with how short supply is right now, I thought car shopping would be awful, but it was thoroughly pleasant. More

by mciano13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Herb Chambers Hyundai of Auburn responded

Congratulations on your first new car purchase! Thank you for coming to Herb Chambers Hyundai of Auburn for this exciting experience!

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