Herb Chambers Hyundai of Auburn

Do not buy from Hyundai!!!! I am in disputes with the credit bureaus over a $23 payment that Hyundai never notified or billed me for and they are not helping to resolve their mis I am in disputes with the credit bureaus over a $23 payment that Hyundai never notified or billed me for and they are not helping to resolve their mistakes at all. Dealing with their finance department is horrendous. I had leased a Hyundai two years ago and when it came to termination fee’s they charged me for taxes that I didn’t accrue. I called the finance department and spoke with a individual who assured me that he would take care of it and told me not to pay the bill until I get a updated invoice. Well, I never got an updated invoice. So, I paid the portion of the bill that wasn’t in dispute and asked for the updated invoice of what is left. Heard nothing back, then after checking my credit report I see that Hyundai is reporting me as 90 days late on a $23 payment, which is the first time I found out the final amount I owed. I called Hyundai, explained what happened and all they told me to do was to dispute it with the credit bureaus, even though they were the ones who made the mark on my record. All of this is negatively impacting my credit for $23 dollars that I would of paid immediately. More

Terrible Cars Both vehicles I bought from these people had expensive issues. The cars were improperly cleaned after taking forever to get financing. Then, the finan Both vehicles I bought from these people had expensive issues. The cars were improperly cleaned after taking forever to get financing. Then, the financial institution they use turned out to have class actions on them for loan shark techniques. Beware of ANY Herb Chambers dealerships. More

Gill made it easy and fast to get a new lease! My husband and I visited the dealership on Memorial Day. We were quickly greeted by Gill and whisked away to his desk. I was searching for an affordab My husband and I visited the dealership on Memorial Day. We were quickly greeted by Gill and whisked away to his desk. I was searching for an affordable lease as I will be attending graduate school soon. Gill listened intently to my must-have and nice-to-have lists. He wasted no time in getting me in the driver's seat of an Elantra. Gill was extremely knowledgeable on our test drive, answering all my questions and pointing out features I didn't know about. Once back at the dealership, Gill offered to allow my husband and I to chat for a bit before coming back to the desk. This really tells me a lot of about Gill... since most car sales folks won't leave you alone for two seconds. I appreciated this immensely and it furthered my my desire to continue discussions. Once back at Gill's desk, he worked very hard to find a monthly payment where everyone felt comfortable. I really felt he was going to bat for me and made it happen! I would recommend looking for Gill in the back right corner next time you visit Herb Chambers Hyundai in Auburn. Thanks for everything Gill. I can't wait to be in my new Elantra! More

great team I was thrown into a situation where I needed to buy a car unexpectedly when the transmission went on my old 2006 Volvo and it was not worth fixing. I I was thrown into a situation where I needed to buy a car unexpectedly when the transmission went on my old 2006 Volvo and it was not worth fixing. I was not in a good financial situation, having only a small down payment and not great credit. I was very anxious and worried that I wouldn't even qualify for a loan but I found a late model used car that I felt I could afford at this dealership. My first contact was with Jackie and she was very reassuring that they could work with me, but I was still skeptical. I went in and was connected with Ryan who was frankly unbelievable in getting me a really good financing package that included GAP insurance and an amazing warranty at a price I could afford! Meagan then stepped in to help finalize the details in order to get me in my new car ASAP-it was just before a holiday weekend, I was in a rental that needed to be returned and Megan had to deal with an out of state registration process (RI) that made things more complicated but SHE GOT IT DONE!( and I honestly don't know how!) I am so grateful to this amazing team! They have changed my perception of car salespeople! If I could give them a 10 star rating I would! I will be picking up my sexy little car tomorrow thanks to the efforts of this dedicated group of people! I would recommend this dealership to anyone! Thanks so much! More

Very helpful, no pressure I recently bought a 2015 Hyundai elantra here and I must say I have never had a more positive car buying experience. The salesman gill was very friend I recently bought a 2015 Hyundai elantra here and I must say I have never had a more positive car buying experience. The salesman gill was very friendly and professional and did everything he could to get me a good deal on the car. They were able to get me a much lower Apr rate than other dealers in the area. I would recommend Herb chambers Hyundai of auburn to everyone in the market for a new or used car. More