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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,438 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,438 reviews

September 02, 2018

Sam was nice and professional. Bought my 2017 Tucson from herb chambers Hyundai and it was my best car experience. Sam did a good job, he listened to me and knew ?exactly what I was More

by Sammymyman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Mician
September 02, 2018

Great experience Sammy was very professional help me make my transaction of buying a new car very smooth. I will recommend anyone to come see him and the company. More

by Braga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Adam Mician
August 28, 2018

Do not buy from Hyundai!!!! I am in disputes with the credit bureaus over a $23 payment that Hyundai never notified or billed me for and they are not helping to resolve their mis More

by jg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jean Jovin
Aug 28, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for providing your feedback. I apologize that this happened. I would like the opportunity to discuss this further with you if you wouldn't mind emailing me- Rclifford@herbchambers.com. Thank you, Rusty Clifford, General Manager.

July 27, 2018

Pleasent to deal with no pressure to purchase Purchased a 2018 Hyundai Kona and could not be more satisfied with this dealership, Marty our salesperson was very attentive to our needs and was very More

by Clyde52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford, Ryan MacLean
July 26, 2018

Terrible Cars Both vehicles I bought from these people had expensive issues. The cars were improperly cleaned after taking forever to get financing. Then, the finan More

by X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford, Meagan Marquis, Adam Mician, Ryan MacLean, Matt Carney, Michael Lemoine
Jul 26, 2018 -

Herb Chambers Hyundai of Auburn responded

I would like to learn more about your experience purchasing from us. What two vehicles did you purchase and which bank did you chose to do your financing through? We can't seem to locate anyone in our system that worked with all of these same employees. If you wouldn't mind emailing me so I can learn more about your situation, that would be great. -Rusty Clifford, General Manager, Rclifford@herbchambers.com. Thank you.

July 19, 2018

So far, so good I wanted a dependable, AWD vehicle and had researched the Hyundai Tucson. Aram Al-Suhairi was very helpful in getting me into a new Tucson. He was qui More

by Dona L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram Al-Suhairi
May 29, 2018

Gill made it easy and fast to get a new lease! My husband and I visited the dealership on Memorial Day. We were quickly greeted by Gill and whisked away to his desk. I was searching for an affordab More

by Heather Stoddard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gill Espindula, Jean Jovin
May 29, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for such a great review. Happy to know that Gill provided you with the customer service that you deserve. Gill will be thrilled to read your review. Great choice on the Elantra, hope you enjoy many happy miles in it! Best, Rusty Clifford, General Manager.

May 25, 2018

great team I was thrown into a situation where I needed to buy a car unexpectedly when the transmission went on my old 2006 Volvo and it was not worth fixing. I More

by Linda 777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meagan Marquis, Ryan MacLean
May 29, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review. I am so happy to know that our team was able to provide you with great customer service and help make a rather anxious situation a little more enjoyable. You worked with great members of our team, they really do care about our customers and understand how stressful buying a car can be! We wish you many happy miles! Best, Rusty Clifford, General Manager.

May 20, 2018

Ultimate Truck Buying Experience My wife and I knew we were in need of a new vehicle. However we were very much undecided as to the make and model. We were also weighing the options o More

by jmastrovito7@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gill Espindula
May 14, 2018

Very helpful, no pressure I recently bought a 2015 Hyundai elantra here and I must say I have never had a more positive car buying experience. The salesman gill was very friend More

by Trent Auretto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gill Espindula
May 14, 2018 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review. Happy to know that Gill provided you with such great customer service, and got you into an Elantra, great choice! We wish you many happy miles! Best, Rusty Clifford, General Manager.

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