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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
344 Reviews

344 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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February 21, 2024

Fantastic customer service all around! !!! Went to the service department had condensation in my rare right side, left light, spoke with Jeff in the service department he ordered my part ca More

by yellenellen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Feb 21, 2024 -

Herb Chambers Hyundai of Auburn responded

We're so glad to know that Jeff and our service team at Herb Chambers Hyundai of Auburn were able to assist you efficiently! We strive for outstanding customer service, and it's great to see we hit the mark. Thanks for sharing your experience with us!

February 15, 2024

Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

February 06, 2024

Always a pleasant experience. Service was on time and completed in timeframe estimated . I relaxed in the service wait room where they have complimentary hot beverages, water and More

by Nannadukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Michael
Feb 07, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you had a pleasant experience at Herb Chambers Hyundai of Auburn. It's great that our team was able to provide efficient service and leave your car sparkling clean! Safe travels!

February 05, 2024

Easy to schedule, pleasant staff, clean facility, nice waiting area with coffee and vending machines. More

by chartier36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Hyundai of Auburn responded

Chartier, we appreciate your positive feedback and shoutout to our team at Herb Chambers Hyundai of Auburn! We hope to serve you again in the future. Safe travels!

January 31, 2024

My 3 year old car died on 11/10/ 2023. The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would More

by mommadlo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about this issue and appreciate your feedback. We cannot locate you in our system and want to help resolve these concerns. Please email us your contact information and we'll reach out as soon as possible. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

January 27, 2024

People are professional and friendly, they were very informative when answering my questions. The building was clean and the waiting area is comfortable More

by mcssjc85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you found our team at Herb Chambers Hyundai of Auburn professional and friendly. We strive to provide a comfortable environment for all our customers, so it's great that we hit the mark with you!

January 24, 2024

The experience was great. He was very knowledgeable about what I asked him and told me before they started working on my vehicle how much it would cost. Very content with th More

by Blazinmoe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel A
Jan 24, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Blazin! We're glad to know that you had a great experience at Herb Chambers Hyundai of Auburn and found our team knowledgeable. It's important for us that our customers are informed about their vehicle services, so we appreciate your feedback! Enjoy the ride in your Santa Fe!

January 22, 2024

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 16, 2024

Service is was perfect. Alexandra is Great services as customers assistance. Thank Hyundai Auburn. Thank Carlos More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Technician
Jan 17, 2024 -

Herb Chambers Hyundai of Auburn responded

Rudy, we're glad to know you had a perfect service experience with Alexandra and Carlos at Herb Chambers Hyundai of Auburn. Thanks for your review! We'll see you next time. Safe travels!

January 15, 2024

This dealership was great , they were very welcoming, they took care of me quick and talked with nothing but respect. It was truly a great experience. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Stephanie! We're so glad to know that you had a great experience at Herb Chambers Hyundai of Auburn. We pride ourselves on our welcoming atmosphere and respectful service. Thanks for the review!

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