Herb Chambers INFINITI of Westborough

The service department lost my wife’s keys, and it took them 15 minutes to find them. Your service representative had no clue who had them. Before this happened we were very happy with the service. It's to them 15 minutes to find them. Your service representative had no clue who had them. Before this happened we were very happy with the service. It's too bad this happened it ruined the experience we had prior to this event More

Matt Demers and his service team is always great to work with. Always a good experience at Infiniti. with. Always a good experience at Infiniti. More

Excellent service. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. More

Great customer service. Didn’t feel pressure when buying. Answered all my questions thoroughly. Great place to buy vehicle. Didn’t feel pressure when buying. Answered all my questions thoroughly. Great place to buy vehicle. More

I had a situation with my engine a couple of months after I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rent I bought my Infiniti Qx60. Ferdy the service manager took great care of me from getting my vehicle in immediately, to putting me in a awesome rental, to dealing with the warranty department for me. I'm a very happy customer. Thank you Ferdy! More

My car would not start and I had to have AAA come to jump start it from where it was. The technician told me I might not want to shut it off again until I get somewhere for new battery. I called service and start it from where it was. The technician told me I might not want to shut it off again until I get somewhere for new battery. I called service and Fran was able to get my car in right away while I waited. A+ service! More

My girlfriend got into an accident that totaled her car. We came to Herb Chambers for a test drive and Sami was so beyond helpful and excellent with everything. He’s so nice and personable and when I need a We came to Herb Chambers for a test drive and Sami was so beyond helpful and excellent with everything. He’s so nice and personable and when I need a new car myself, I’ll be coming back here for Sami. 10/10 experience and a masterclass in customer service. More

After totaling my last car I came to Herb Chambers Infinity and was greeted by Sami, who was so unbelievably helpful! He got me a great deal on the car I wanted warrantee included and I couldn’t be ha Infinity and was greeted by Sami, who was so unbelievably helpful! He got me a great deal on the car I wanted warrantee included and I couldn’t be happier with my purchase and experience with Sami. Definitely recommend this location and sales rep. More

Sami has been such a wonderful help throughout my process in leasing my new vehicle. My previous Infiniti was totaled in an accident and Sami not only took the time to help me pick out and test drive my new in leasing my new vehicle. My previous Infiniti was totaled in an accident and Sami not only took the time to help me pick out and test drive my new vehicle, but also helped me with my insurance claim. He is so helpful, thoughtful, and very knowledgable, setting him from the rest. Highly recommend!! More

Sami is the most knowledgeable professional in the business. He helped me through out the whole process. He is the guy to talk to!!! business. He helped me through out the whole process. He is the guy to talk to!!! More