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Herb Chambers INFINITI of Westborough
Westborough, MA
1,432 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,432 reviews
May 30, 2024
these guys are always customer centric and put a high priority on making certain everything is handled correctly priority on making certain everything is handled correctly More
by gandonian
May 28, 2024
Ferdy was fantastic ! I will go to Infiniti of Westborough for all of my vehicle needs . A+ I will go to Infiniti of Westborough for all of my vehicle needs . A+ More
by blessed.hands
Employees Worked With
May 28, 2024
Awesome service. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. Hardworking and friendly people. I’m more than satisfied. Their environment is very pleasant. More
by Dnbatra
Employees Worked With
May 26, 2024
All were professional and courteous Car was cleaned upon return and I was kept in the know through out the process upon return and I was kept in the know through out the process More
by rtjtmtkt
May 25, 2024
I am always impressed with the service and professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me professionalism of this service department. Special shout out to Ferdy in particular. He always makes sure I am all set with everything and keeps me notified of every little change. Will continue to bring my car here for service. More
by kevinboulevard
Employees Worked With
May 24, 2024
Sami Zakhary was the absolute best. He is honest, up-front, and has awesome people skills. We found a car we loved and he gave us his honest opinion on it. He provided great advice He is honest, up-front, and has awesome people skills. We found a car we loved and he gave us his honest opinion on it. He provided great advice throughout the entire process. If you are looking for a straight-up guy with a wealth of experience and knowledge then I highly recommend Sami. More
by Damion
Employees Worked With
May 24, 2024
The sales personnel/Salesmen (Amro Kandil was one of the best salesmen that I have dealt with.for that reason I will recommend to all my family, friends, colleagues. Thank you Amro and Adam, you guys are t best salesmen that I have dealt with.for that reason I will recommend to all my family, friends, colleagues. Thank you Amro and Adam, you guys are the best.. More
by Arminda/Jorge
Employees Worked With
Amro Kandil
May 24, 2024
Everyone I dealt with were super friendly and very helpful and went above and beyond to find the best fit for me. Laudes , Rocco and Adam were very excellent to deal with! helpful and went above and beyond to find the best fit for me. Laudes , Rocco and Adam were very excellent to deal with! More
by dcal961
Employees Worked With
Laudes, Rocco Jason O'Brien
May 23, 2024
We purchased a 2007 Corvette. We had issues with the tires. Sami was instrumental in advocating for us to resolve the situation. We were very pleased with the outcome. All w We had issues with the tires. Sami was instrumental in advocating for us to resolve the situation. We were very pleased with the outcome. All was resolved appropriately to our best satisfaction. We will enjoy driving our Corvette. Thank you Sami for all your help, you are the best! Clem Dumont More
by clemdumont
May 21, 2024
Everything from checking to completion was perfect. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. Fran was excellent / I was kept informed throughout the entire service (multiple days) and very fair and reasonable price of repair. More
by vg
Employees Worked With
Francis
