Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,435 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,435 reviews

January 31, 2024

Was not decided on what make or model we were going to purchase,we went in to test drive a couple different vehicles and Sami was so patient with us and was so informative on the different makes which mad More

by roloplus2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know that Sami was able to assist you in finding the perfect vehicle at Herb Chambers INFINITI of Westborough. We appreciate your recommendation and are here for any future needs! Safe travels with your car!

Feb 02, 2024 -

roloplus2001 responded

Best sales person to have had. Thsnks to Sami...

January 30, 2024

Smooth transaction. Sammi represented the company extremely well. He was not aggressive but was very attentive. He also kept in touch in an appropriate manner. More

by dkrinsut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, finance
Jan 30, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi D Krinsut! We're glad to know that Sammi was able to make your transaction smooth and stress-free at Herb Chambers INFINITI of Westborough. We appreciate the positive feedback!

January 23, 2024

Fran in service is a gem! ! Always professional and genuine. In my experience the team goes above and beyond. More

by jodilynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis coutu
Jan 24, 2024 -

Herb Chambers INFINITI of Westborough responded

Jodilynn, we're delighted to know that Fran and our team at Herb Chambers INFINITI of Westborough have been able to provide you with such excellent service. Thanks for the shout out!

January 22, 2024

Bought my car here almost two years ago and was treated very well. Extremely clean and professional dealership. Everything from the showroom to the repair facility is top-notch. Brought my mother there tod More

by Curtis H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean,Marc Starr
Jan 23, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Curtis H! We're delighted to know that you and your mother had a great experience at Herb Chambers INFINITI of Westborough. Thanks for the shout-out to Lauds and Marc! We appreciate your support over the years.

January 20, 2024

Amazing customer service, efficient and speedy response. Staff are very knowledgeable and helpful. Would get my vehicle serviced here again! More

by Danielle.melendez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien
Jan 22, 2024 -

Herb Chambers INFINITI of Westborough responded

Danielle, we're delighted to know you had an amazing experience with our team at Herb Chambers INFINITI of Westborough. We look forward to assisting you again in the future!

January 16, 2024

Great dealership , I had the best experience! Lauds , our sales person at Herb Chambers in Westboro was amazing ! Top notch dealership! More

by moonlight_1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean, Marc Starr
Jan 17, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you had a top-notch experience with Lauds and our team at Herb Chambers INFINITI of Westborough! Thank you for trusting us with your business! Safe travels!

January 15, 2024

I knew what I wanted and what I was willing to pay. They did not play games, did not try to nickel and dime me. Once we shook on a deal, that was it. It was a very pleasant stress-free experience. More

by dushyant.jhamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stivar, Max
Jan 16, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Dushyant! We're glad to know that your experience at Herb Chambers INFINITI of Westborough was straightforward and stress-free. We believe in transparency and making the process as smooth as possible for our customers. Thanks for sharing!

January 15, 2024

Sami was the epitome of professionalism. He listened, was very knowledgeable about all the Infinity vehicles. We could tell he truly cared to match us with the right vehicle and it was a hom More

by StephanieDH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Marsden
Jan 17, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Stephanie, thank you for the 5-star rating! We're delighted to know that Sami provided you with such a professional and caring experience at Herb Chambers INFINITI of Westborough. Enjoy your new vehicle!

January 13, 2024

Everything was fine. However I was disappointed in the in the cost of the oil change. Last time I paid $70-$80 and this time I paid $127. Not sure if I will return. More

by 2days
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Nixon
Jan 16, 2024 -

Herb Chambers INFINITI of Westborough responded

We appreciate your feedback and understand the concern about the cost of oil changes. Please feel free to reach out if you have any questions or concerns in future - we're here at Herb Chambers INFINITI of Westborough to help!

January 12, 2024

My wife and I where out looking for a new car and stopped into Herb Chambers Infiniti of Westborough. Amro our sales associate was a pleasure to work with, knowledgeable, professional and accommodat More

by Gosprinkle@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Marsden
Jan 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi! We're glad to know that you had a positive experience with Amro and Dave at Herb Chambers INFINITI of Westborough. Our team always strives to provide knowledgeable and professional service. Thanks for choosing us, enjoy your car!

...
36
...