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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,435 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,435 reviews

January 12, 2024

Fran is Great friendly and always accommodating. That’s why I go there for Services. More

by Debbie Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, Scott Marsden, Eric Amoah
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Jan 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Thanks so much, Debbie. We look forward to your next visit to Herb Chambers INFINITI of Westborough!

January 08, 2024

They are no nonsense and flexible. I was in and out with a new vehicle in just under two hours. More

by Gregmccleary
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc
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Jan 09, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Greg, thank you for trusting us with your business! We hope to serve you again in the future. Have a great ride!- The Herb Chambers INFINITI of Westborough Team

January 07, 2024

Sales and service people are professional and very helpful I would highly recommend this dealership More

by Bamgam45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
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Jan 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Bamgam, thank you for the 5-star rating! We're pleased that our team provided you with a great experience during your visit. We appreciate your recommendation and see you again!- The Herb Chambers INFINITI of Westborough Team

January 07, 2024

Great dealership with a great facility. The overall experience was amazing and very quick and easy. More

by Manish Jha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Manish, thank you for the 5-star rating! We're pleased that our team provided you with an amazing experience that was quick and easy during your visit. We'll see you next time at Herb Chambers INFINITI of Westborough!

January 05, 2024

Great service and highly reccomend. From sales to finance it was a very smooth process. Five stars to sales - ask for Lauds More

by STM603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds Viljean
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Jan 08, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know your experience with our team at Herb Chambers INFINITI of Westborough was smooth and positive. Thanks for recommending us, we'll pass on the kudos to Lauds!

December 22, 2023

recently had the pleasure of purchasing a car from Brian,From the moment I walked into the dealership, he greeted me with a warm smile and made me feel comfortable right away. He was extremely knowled More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Herb Chambers INFINITI of Westborough responded

AJ, it's great to know that Brian and our team at Herb Chambers INFINITI of Westborough were able to provide you with a comfortable car-buying experience. We appreciate your recommendation! Enjoy your new ride!

December 16, 2023

Fran and Zack were very informative and detailed as to what was causing the front end noise. After leaving the service department the noise was subsided tremendously due to work that was done and once I r More

by Al Abutayyoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis and Zack
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Dec 18, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi Al! We're glad to know that Fran and Zack were able to help you with your vehicle's issue at Herb Chambers INFINITI of Westborough. We appreciate the feedback and look forward to assisting you in the future!

December 09, 2023

They serviced the car for a routine oil change. It went as expected., no complaints. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Not sure who the person was who helped me. They were nice.
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Dec 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your oil change, Kevin! We hope to serve you again in the future!

December 07, 2023

Good location and hours. I enjoyed meeting and working with each of the people I interacted with. More

by js
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauds! He is great to work with.
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Dec 08, 2023 -

Herb Chambers INFINITI of Westborough responded

Hi JS! Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us and that you found our location and hours convenient. It was truly a pleasure meeting and working with you as well at Herb Chambers INFINITI of Westborough!

December 07, 2023

The service was excellent. It was done in a timely manner. Tech made good recommendations for my review. More

by allanandjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2023 -

Herb Chambers INFINITI of Westborough responded

Hey Allan and Judy, thank you for the 5-star rating! We're glad to know you had an excellent service experience at Herb Chambers INFINITI of Westborough. We appreciate your recommendation and see you again! Safe travels!

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