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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,139 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,139 reviews

March 22, 2024

Brian was my salesman and he made the process of buying the vehicle simple and quick from start to finish. I will definitely recommend him and this dealership to family, friends anyone looking to buy a veh More

by AJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stiwar
Mar 22, 2024 -

Herb Chambers INFINITI of Westborough responded

AJ, we're delighted to know Brian made your car buying process simple and quick at Herb Chambers INFINITI of Westborough. Thanks for the recommendation! Enjoy your new vehicle.

March 21, 2024

This was one of the least stressful car buying experiences l have had. The salesman and in fact the entire sales staff were so easy to work with, polite, personable and knowledgeable. More

by MaryEllen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lards Villejean, Marc in financial and the general manager. We also met the service manager who took time to answer my husbands questions.
Mar 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Mary, We're delighted to know that your car buying experience at Herb Chambers INFINITI of Westborough was stress-free and enjoyable. Our team always aims for top-notch service! Thanks for sharing your feedback with us.

March 20, 2024

Excellent service, answered all questions, very personable, go the extra mile for customers to ensure they're happy More

by nixxy26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Herb Chambers INFINITI of Westborough responded

It's great to know you had such a positive experience with our team at Herb Chambers INFINITI of Westborough. We always aim to go the extra mile for our customers! Thanks for your review and please don't hesitate to reach out if we can be of service again in the future!

March 20, 2024

Excellent experience from the time I walked into the dealership until the time I left!! The person I worked with was Brian. He was knowledgeable and answered all of my questions promptly and with confid More

by pjames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi P James! We're delighted to know that you had an excellent experience with Brian at Herb Chambers INFINITI of Westborough! Your recommendation means a lot and we look forward to assisting your friends and family in the future. Safe travels!

March 15, 2024

Great service with. Efficient communications of the progress combined with Reasonable prices, overall great experience. More

by srsmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Herb Chambers INFINITI of Westborough responded

We're glad to know you had a great experience with us at Herb Chambers INFINITI of Westborough! Your feedback about our service and communication is much appreciated. Thanks for the review!

March 12, 2024

Excellent five star service and sales! Beautiful waiting area and friendly employees. Service was prompt and delivered as expected More

by Lhefron01569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amro
Mar 13, 2024 -

Herb Chambers INFINITI of Westborough responded

We're so glad to know you enjoyed your experience here at Herb Chambers INFINITI of Westborough. Thanks for the five-star review, we appreciate your support!

March 08, 2024

Great atmosphere and very clean appearance. Sami is a very nice and friendly salesman who listens to your wants and needs to find the best option for you. More

by nickcv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Nick C V! We're glad to know that you had a positive experience with Sami at Herb Chambers INFINITI of Westborough. Our team always aims to provide the best options for our customers. Thanks for your feedback!

March 01, 2024

Very friendly, knowledgable, they worked with me, gave me a fair value on my trade, to within my budget. Very satified More

by Vmambro65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Marsden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amro Kandil
Mar 04, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi V Mambro! We're delighted to know you had a satisfying experience at Herb Chambers INFINITI of Westborough! Our team always aims to provide friendly and knowledgeable service. Thanks for choosing us, we appreciate your feedback!

February 27, 2024

Everyone is very friendly and knowledgeable. Making an appointment for service is easy and I was able to get a loaner which was kind of them. I like that they send you a video showing what was/n More

by jakera107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
Feb 28, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi Jakera, we're glad to know you found our team at Herb Chambers Infiniti of Westborough friendly and knowledgeable. It's great that the video service update was helpful for you! We appreciate your recommendation and see you again! Safe travels!

February 21, 2024

Max, the sales manager was awesome. The whole team was awesome. They know how to get business done. More

by Clouisa21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Feb 21, 2024 -

Herb Chambers INFINITI of Westborough responded

We really appreciate you taking the time to leave Herb Chambers INFINITI of Westborough this awesome review, thank you!

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