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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,419 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,419 reviews

May 17, 2023

Service was easy to schedule, performed promptly, car delivered washed and looking great. Service advisor was available immediately, communicated through every step of the process. More

by Celloguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anderson
May 19, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate you taking the time to share your experience at Herb Chambers INFINITI of Westborough! We're thrilled to hear that our team provided you with an easy & efficient visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

May 16, 2023

Great experience! John was helpful and got me in the car I was interested in fast. Test drove on Thursday and drove it off the lot on Saturday. More

by torikendrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocco Jason O'Brien, John Aliperta
May 18, 2023 -

Herb Chambers INFINITI of Westborough responded

We're so glad to hear that John made your experience at Herb Chambers INFINITI of Westborough a great one! Thank you for choosing our dealership and enjoy your new vehicle!

May 12, 2023

I had a wonderful experience purchasing a second new vehicle. The process was stress free and pleasant. John Aliperta was very thorough and knowledgeable. He was able to find me a vehicle that suited my More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aliperta
May 12, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Ed! We're so happy that John earned your 5 stars! We look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

May 11, 2023

Ferdy was welcoming, knowledgeable, and supportive around everything I needed. I would highly recommend this dealership, especially if Ferdy is involved in the process! More

by Ryan J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the fantastic review, Ryan! We're thrilled to hear you had such a great experience with Ferdy and we appreciate you recommending him & the Herb Chambers INFINITI of Westborough team to others. Please don't hesitate to reach out if we can be of service again in the future!

May 10, 2023

I had a great experience with their service department! They fixed some weird sounds when my car returned. The communication is smooth. More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
May 12, 2023 -

Herb Chambers INFINITI of Westborough responded

Pearl, thank you so much for trusting the Herb Chambers INFINITI of Westborough team with your vehicle's service needs! We're glad we could resolve your issues and hope you won't hesitate to reach out if we can be of assistance again in the future!

May 09, 2023

My 1st time at this dealership, the staff was very friendly , helpful and very professional More

by adelbettouche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran Coutu
May 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for visiting Herb Chambers INFINITI of Westborough! We appreciate the kind feedback and hope to see you again next time!

May 08, 2023

As always, a wonderful and efficient experience with the Herb Chambers Infiniti service team. They are professional and courteous, and the dealership is clean and comfortable. This team has been taking ca More

by CMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting the Herb Chambers INFINITI of Westborough team with your loyal business! It's been our privilege to serve you over the years and we look forward to doing so for many more. Take care and we'll see you next time!

May 06, 2023

Great service, fast and expert in the area, so happy with the job, nice showroom and greats vehicle More

by Lanford 14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick stukonis
May 09, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for the positive feedback! We appreciate you visiting us here at Herb Chambers INFINITI of Westborough and hope to see you again in the future!

May 05, 2023

Fantastic service. Quick, transparent, friendly, fair! No hassles. In a world where we all have too much to do, Herb Chambers Infinity takes the pain out of getting get More

by Mike M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate / Nick
May 08, 2023 -

Herb Chambers INFINITI of Westborough responded

Mike, thank you so much for your five-star review of Herb Chambers INFINITI of Westborough! We’re thrilled to hear you enjoyed our hassle-free and efficient service and hope you won't hesitate to reach out the next time we can be of assistance!

May 03, 2023

My wife and I went to Herb Chambers Infiniti on Saturday to test drive a used Land Rover Defender. Our Salesperson Sami assisted us as we test drove both the Defender and Infiniti QX60. Sami was very knowle More

by dlanca9829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Hebert
May 04, 2023 -

Herb Chambers INFINITI of Westborough responded

Dave & Lisa, thank you for sharing how Sami took such excellent care of you throughout your car-buying experience! We're glad he was helpful with your decision and we'll be sure to pass along these kind comments to him. Enjoy your Defender and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers INFINITI of Westborough Team

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