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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,419 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,419 reviews

May 03, 2023

Very good employees throughout the organization, dependable, honest and flexible. I would recommend any future car buyer to work with them. More

by kiley37fb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending our team, Kiley! We look forward to working with you next time! -Herb Chambers INFINITI of Westborough

April 29, 2023

Nice staff, conscious of budget and time of customer. Great facility with excellent amenities. I drive 35 minutes to do my services here, past a bunch of other options.. More

by srsmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fran in Service
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May 02, 2023 -

Herb Chambers INFINITI of Westborough responded

We're honored to receive your support! Thanks for making the 35-minute drive to work with us here at Herb Chambers INFINITI of Westborough. We look forward to seeing you next time!

April 26, 2023

Have come to this location for service for a while, the service upgrades are great More

by leotchong
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francis Coutu
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Apr 27, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for leaving us such kind words, Leo! We hope you continue to visit us for all your automotive needs! - Herb Chambers INFINITI of Westborough

April 26, 2023

The dealership is very clean, the service advisors are very knowledgeable, and they take very good care of your vehicle. More

by wade_md
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis Coutu
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Apr 28, 2023 -

Herb Chambers INFINITI of Westborough responded

We're so glad to hear that you had a great experience with us at Herb Chambers INFINITI of Westborough, Wade! Thank you for sharing this positive review!

April 24, 2023

The service was prompt, professional and friendly. The whole process from scheduling to completion was exceptional. More

by roneil19
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francis
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Apr 26, 2023 -

Herb Chambers INFINITI of Westborough responded

We're thrilled to hear that you had a prompt, professional, and friendly experience with us at Herb Chambers INFINITI of Westborough! We appreciate your kind words and hope to see you again for your future service needs! Thank you!

April 22, 2023

The service was good and I able to pick up my on time, thank you very More

by Abdimalig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to leave us a review! We hope our Herb Chambers INFINITI of Westborough team can be of service to you again in the future!

April 21, 2023

Great service Only fixed what was needed and didn’t try and over sell anything More

by jeffreyoconnor1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to hear it, Jeffrey! We hope you are enjoying your vehicle and look forward to seeing you at your next appointment! Thank you! - Herb Chambers INFINITI of Westborough

April 19, 2023

I have to say Brian is truly amazing at what he does. He is real and up front about everything. He did anything he could to help us with the whole process of getting a new car. I would definitely recomme More

by Angi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Farnam
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Apr 20, 2023 -

Herb Chambers INFINITI of Westborough responded

Angi, we're glad to hear that Brian was able to provide you with a great car-buying experience! We appreciate your recommendation and to see you again next time here at Herb Chambers INFINITI of Westborough!

April 14, 2023

Excellent service here! Everytime I come I feel even happier that I chose this dealership to buy my car! More

by Themeticulousmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your kind words and five-star rating! We look forward to assisting you again in the future! Thank you for being our loyal customer! - Herb Chambers INFINITI of Westborough

April 14, 2023

excellent service, always looking to do the best for your comfort and the safety of your customers. More

by Edianecosta26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis coutu, service advisor
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Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your business! Our team is grateful for your support and looks forward to your next visit!

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