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Herb Chambers INFINITI of Westborough

Westborough, MA

Overview
Employees
Reviews
Vehicles
4.9
1,455 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,455 reviews

April 24, 2023

The service was prompt, professional and friendly. The whole process from scheduling to completion was exceptional. More

by roneil19
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Francis
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Apr 26, 2023 -

Herb Chambers INFINITI of Westborough responded

We're thrilled to hear that you had a prompt, professional, and friendly experience with us at Herb Chambers INFINITI of Westborough! We appreciate your kind words and hope to see you again for your future service needs! Thank you!

April 22, 2023

The service was good and I able to pick up my on time, thank you very More

by Abdimalig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to leave us a review! We hope our Herb Chambers INFINITI of Westborough team can be of service to you again in the future!

April 21, 2023

Great service Only fixed what was needed and didn’t try and over sell anything More

by jeffreyoconnor1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2023 -

Herb Chambers INFINITI of Westborough responded

We're glad to hear it, Jeffrey! We hope you are enjoying your vehicle and look forward to seeing you at your next appointment! Thank you! - Herb Chambers INFINITI of Westborough

April 19, 2023

I have to say Brian is truly amazing at what he does. He is real and up front about everything. He did anything he could to help us with the whole process of getting a new car. I would definitely recomme More

by Angi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Farnam
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Apr 20, 2023 -

Herb Chambers INFINITI of Westborough responded

Angi, we're glad to hear that Brian was able to provide you with a great car-buying experience! We appreciate your recommendation and to see you again next time here at Herb Chambers INFINITI of Westborough!

April 14, 2023

excellent service, always looking to do the best for your comfort and the safety of your customers. More

by Edianecosta26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francis coutu, service advisor
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Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for trusting Herb Chambers INFINITI of Westborough with your business! Our team is grateful for your support and looks forward to your next visit!

April 14, 2023

Excellent service here! Everytime I come I feel even happier that I chose this dealership to buy my car! More

by Themeticulousmason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

We appreciate your kind words and five-star rating! We look forward to assisting you again in the future! Thank you for being our loyal customer! - Herb Chambers INFINITI of Westborough

April 14, 2023

Incredible service. Everything went very smoothly and the staff is extremely professional. You feel important as a customer. More

by Curtis H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Herb Chambers INFINITI of Westborough responded

Curtis, We're so glad you received incredible service and that everything went smoothly during your visit! Thank you for choosing us and for taking the time to share your experience! - Herb Chambers INFINITI of Westborough

April 13, 2023

Very nice customer service, John went above and beyond to make everything go smooth, I love my new car More

by elagruszecki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Aliperta
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Apr 14, 2023 -

Herb Chambers INFINITI of Westborough responded

Seeing your five-star review has made our day! We're thrilled to hear that John provided exceptional customer service and that you love your new car. We appreciate your business and hope to see you again in the future! Thank you! - Herb Chambers INFINITI of Westborough

April 10, 2023

Very courteous and professional. No pressure sales people. Whole process was smooth, easy and fulfilling experience More

by Muraligopinatha
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2023 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear our Herb Chambers INFINITI of Westborough team provided you with a smooth car-buying experience! Thanks for giving us the opportunity to earn your business and please don't hesitate to reach out if we can be of service again in the future!

April 10, 2023

Everybody from the salesman John to the finance manager we’re all awesome to deal with. More

by Kevinjrichards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Aliperta
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Apr 13, 2023 -

Herb Chambers INFINITI of Westborough responded

Thank you for your review, Kevin! We're so happy that you enjoyed working with John! We appreciate your business and look forward to seeing you next time at Herb Chambers INFINITI of Westborough!

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