Herb Chambers INFINITI of Westborough

Tony is the DUDE. As someone who was mainly shopping for entertainment this past weekend, I was surprised at how much I enjoyed the Infiniti platform. But really, my experience was made by the gentleman who entertainment this past weekend, I was surprised at how much I enjoyed the Infiniti platform. But really, my experience was made by the gentleman who helped me. Tony is a class individual who understands that the buying journey can be a complicated one. He patiently fielded about a 100 questions throughout the day and even worked late to get me in the right car. Massive shoutout to Tony + the team . More

GREAT service and people! I would recommend them to anyone. From their scheduling, to their attention to detail, they know how to take care of cars. anyone. From their scheduling, to their attention to detail, they know how to take care of cars. More

Very professional, and was prompt to let me know of underlying issues I had. Will be calling him to order my parts needed. Grade A!! underlying issues I had. Will be calling him to order my parts needed. Grade A!! More

Have come here almost exclusively for service on my 2010 FX-35 for the past 8 1/2 years. From the service reps to the mechanics and salespeople I have always been treated fairly and with respect. Can’t give FX-35 for the past 8 1/2 years. From the service reps to the mechanics and salespeople I have always been treated fairly and with respect. Can’t give enough praise to this dealership More

I genuinely like going here. I’ve had nothing but positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way positive, easy, service experiences at this dealership since 2018 and Matt has been there every time. I gladly drive a full hour (or longer) each way instead of trying other options closer to where I live. More

Great experience. Matt was very professional and helpful. Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed n Work was done on time and I received a call to inform me of what needed to get done. There was an honest assessment of what needed to be addressed now vs in future visits More

Yes-They got me in and out 40 minutes early and helped Yes- They got me in and out 40 minutes early and helped with coupons for my service!. He made me feel as though he was looking out for my best int Yes- They got me in and out 40 minutes early and helped with coupons for my service!. He made me feel as though he was looking out for my best interest. More

I’ve been really impressed with the service I’ve received here. Knowledgeable staff and great communication through the process. I would highly recommend them! here. Knowledgeable staff and great communication through the process. I would highly recommend them! More

Before going to the dealership I was already interested in a certain Q50 they had on the lot. I was met at the front by Tony and he understood that I wasn’t here to look around and he had the car brought a in a certain Q50 they had on the lot. I was met at the front by Tony and he understood that I wasn’t here to look around and he had the car brought around almost immediately. He didn’t play any of your typical car salesman games, knew more than enough information about the car to answer any questions I had, and just overall seemed like a great guy. Even took the time on his day off to make sure the car was ready to go for me when I picked it up. The dealership itself isn’t much for negotiating even on used vehicles but you definitely get what you pay for. I am more than satisfied with my experience and vehicle. More

Ferdy is an excellent Service Advisor. Very professional and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing and kept me informed of the status of my service throughout. Ferdy is very customer focused. Overall, Herb Chambers Infiniti was great for servicing my car. More