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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,414 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,414 reviews

March 18, 2025

I bought my car at this dealership and was amazed with the excellent work of the staff. The purchase including the filling out all documents took me less than 2,5 hours. Especially I was impressed with th More

by gdeirochka77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

gdeirochka77, we're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was efficient and impressive! Our team takes pride in providing a smooth process for our customers. Enjoy your new car!

March 18, 2025

Sami offered insightful advice and answered all of our questions without hesitation. We never felt rushed, and he made sure we were completely comfortable with our purchase every step of the way. Thank yo More

by Jean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Jean, we're delighted to hear that Sami provided such a comfortable and informative experience at Herb Chambers INFINITI of Westborough. Thank you for sharing your positive feedback! Safe travels!

March 18, 2025

Thanks to Sami, our car buying experience was smooth and enjoyable. If you're in the market for a car, I highly recommend working with him! More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Eric, we're delighted to hear that Sami made your car buying experience smooth and enjoyable at Herb Chambers INFINITI of Westborough. Thank you for the recommendation! Enjoy your new ride!

March 18, 2025

We are very lucky to have had Sami assist us in purchasing our new SUV. He was knowledgeable and professional. Sami took the time to understand what we were looking for and guided us through the en More

by Lindsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Owens Brianna Nordstrom
Mar 18, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Lindsey, we're delighted to hear that Sami provided such a knowledgeable and professional experience at Herb Chambers INFINITI of Westborough. Thank you for choosing us for your new SUV purchase!

March 15, 2025

I had an amazing experience buying a used minivan. The dealership. Brian was great, a low pressured salesman, he made the process stress free. I felt like I was talking to a friend rather than buying a More

by grossibob60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that your experience at Herb Chambers INFINITI of Westborough was so positive and stress-free! It's wonderful that Brian made the process smooth and even delivered the car personally. Thank you for recommending us, enjoy your new minivan!

March 11, 2025

Sami was great. He was very kind and honest and up front about everything. He worked closely with us and gave us a fair estimate for our vehicle. Thank you!!! More

by bbrianvetrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with such a positive experience at Herb Chambers INFINITI of Westborough. It's wonderful to know he was kind, honest, and helpful throughout the process. Thank you for sharing your feedback!

March 10, 2025

Sami is one of the best Sales consultant I have worked with . I left my current dealership to come 1 hour away and I don’t regret doing that. The service and personalization of offer that fits my need and More

by vikramsondhi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gianan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauds Viljean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stiwar Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amro Kandil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with exceptional service at Herb Chambers INFINITI of Westborough. It's wonderful knowing the trip was worth it and we appreciate your willingness to recommend us! Thank you for choosing our dealership!

March 07, 2025

I went to herb chambers infiniti to buy a car , i was greated by Sami Zakhary and he was super nice and profesional and paciente and he took care of everything to make me happy with my purchase , Thanks More

by Catalino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami provided you with such a professional and patient experience at Herb Chambers INFINITI of Westborough. Enjoy your new car!

March 06, 2025

Sami Zackhary is an extremely nice customer oriented dealer, with a pressure free way of doing business. I recommend any and all who are in the westborough area interested in purchasing a vehicle to see More

by teamlamonda13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Herb Chambers INFINITI of Westborough responded

Thank you for recommending Sami and the team at Herb Chambers INFINITI of Westborough! We're delighted to hear about your positive experience with our pressure-free approach. We appreciate your support and hope to see you again in the future!

March 03, 2025

My dealership’s warranty service was outstanding—fast, professional, and hassle-free. Truly exceeded my expectations! More

by darrengermain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Mar 04, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that our warranty service at Herb Chambers INFINITI of Westborough exceeded your expectations! Our team is committed to providing fast and professional experiences, so it's great to know we hit the mark. Thank you for sharing this feedback with us!

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