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Herb Chambers INFINITI of Westborough
Westborough, MA
1,421 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,421 reviews
September 03, 2022
Dealership is a spacious, modern building with a comfortable lounge. Customer service is excellent. The biggest challenge is the long wait times on hold to make a service appointment. comfortable lounge. Customer service is excellent. The biggest challenge is the long wait times on hold to make a service appointment. More
by fickle-05towhees
Employees Worked With
Nick Stuckonis
August 28, 2022
Just really great service. Very fair. Very friendly staff. Clean waiting area. Exlpains everything clearly. Very fair. Very friendly staff. Clean waiting area. Exlpains everything clearly. More
by Jejoc1
August 22, 2022
Bought my car there. Get service done there. Always professional. Will continue to do business with them. Get service done there. Always professional. Will continue to do business with them. More
by Dave
August 19, 2022
Great service! They take time to listen to you, provide great suggestions and do good work. They take time to listen to you, provide great suggestions and do good work. More
by RReddy
Employees Worked With
August 18, 2022
Brian was the best part of the whole experience, if you want a chill quick laid back experience he’s your sales person. Keep up the good work. Eric Amoah was equally just as great, thanks guys. want a chill quick laid back experience he’s your sales person. Keep up the good work. Eric Amoah was equally just as great, thanks guys. More
by Zaineb Sultan
August 16, 2022
Staff always welcoming and friendly Through the whole experience. I purchased a new, extremely tough to find, QX-60 and this car is amazing. Matthew Demers in service is the best! I always have lots of experience. I purchased a new, extremely tough to find, QX-60 and this car is amazing. Matthew Demers in service is the best! I always have lots of questions for because I am an old motor head (used to own hot rods such as Mopar) so I like to learn everything about latest mechanical and technical information for my new car. Matthew takes care of all my car issues and keeps me in the loop the whole time. He cares about the customer and it shows! I wouldn’t take my Infiniti to anyone else!! More
by jsmitch
Employees Worked With
August 16, 2022
Very happy with the service. Everything was done on time and I will return. I am a repeat customer. Everything was done on time and I will return. I am a repeat customer. More
by georgetenos
Employees Worked With
August 15, 2022
Working with Sami was a pleasure. He made the entire process very easy from the beginning and didn't pressure us at all during the entire process and made it enjoyable. Sami is a prof He made the entire process very easy from the beginning and didn't pressure us at all during the entire process and made it enjoyable. Sami is a professional and very knowledgeable, we would come back to work with Sami again. Would recommend Sami to family and friends who are interested in purchasing a vehicle from here! More
by YG19
August 15, 2022
Service rrpresenative was very informative regarding service needs and cost. He provide continuous updates regarding my vehicle’s service service needs and cost. He provide continuous updates regarding my vehicle’s service More
by Louolio
Employees Worked With
August 12, 2022
Polite, cool staff, questions answered honestly and patiently. I left happy and safe with new warranty thank you guys Ceh Euzibio patiently. I left happy and safe with new warranty thank you guys Ceh Euzibio More
by Ceh
Employees Worked With
Other Employees :
Everyone one that helped me, Daekwon Jones, John Aliperta
