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Herb Chambers INFINITI of Westborough
Westborough, MA
1,421 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,421 reviews
June 26, 2022
I was handled with professionalism. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. I was given clarity of the cost. I was updated frequently. That all impressed me a great deal. More
by Greg J
June 25, 2022
Very welcoming and helpful. Loaner cars are clean and i have never had trouble getting one Loaner cars are clean and i have never had trouble getting one More
by Clmulroney
Employees Worked With
June 23, 2022
Brain and his manager one of the best and I walk out with my dream car, thank you. my dream car, thank you. More
by Pekx703.ps
Employees Worked With
June 22, 2022
Service department is great and the customer service is even better with fairly priced repairs. even better with fairly priced repairs. More
by Devam
June 20, 2022
My experience at Herb Chambers was a very easy service visit from start to finish. I will definitely return. visit from start to finish. I will definitely return. More
by mnkrebel
Employees Worked With
June 14, 2022
When you have a great team --- great things happen. I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test I sent a message via the website and Ali responded immediately. Not only was she friendly -- but super organized and helpful. I showed up to test drive a vehicle, she met me, introduced me to Sean and I bought the car. She made it possible! Without her, I would have ended up a different dealership.......she is the best! More
by djhedi
June 09, 2022
As always, quick and efficient intake process with feedback during service completion. Clear communication as to what the car needs for service. feedback during service completion. Clear communication as to what the car needs for service. More
by m_cofone
Employees Worked With
May 31, 2022
I was a walk-in customer today was not expecting to be serviced and they were so overwhelmingly helpful in getting my car serviced today I didn’t awesome job thank you guys very much serviced and they were so overwhelmingly helpful in getting my car serviced today I didn’t awesome job thank you guys very much More
by Dandellamano
May 26, 2022
The facility is always very neat and clean. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. The staff is very courteous, knowledgeable, and professional. Service is always on time and priced as I expect. More
by chuckwooding38
Employees Worked With
Nicholas
