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Herb Chambers INFINITI of Westborough
Westborough, MA
1,422 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,422 reviews
April 24, 2022
It was a good experience all around. I got a great deal on a set of tires, they gave me a nice loaner vehicle, and the install took less time than projected. I got a great deal on a set of tires, they gave me a nice loaner vehicle, and the install took less time than projected. More
by q50owner
Employees Worked With
April 24, 2022
Ali connected me to John(my sales person). the entire transaction was quick. Ali follow up with email after setting up the appointment with contacts for is. I felt supported at each step. the entire transaction was quick. Ali follow up with email after setting up the appointment with contacts for is. I felt supported at each step. More
by Ashutosh Acharya
April 22, 2022
Ali did a great job getting the deal started over the phone. She connected me with the manager and got the deal started and done. Infinity of Westboro was the most accommodating and gave no hassles and b phone. She connected me with the manager and got the deal started and done. Infinity of Westboro was the most accommodating and gave no hassles and best trade value for my car. More
by anderson
April 20, 2022
Service staff friendly, knowledgeable and informative. Service itself was timely and done right. Was a little surprised for the cost of the service that car wasn't vaccummed at all. Minor complaint in Service itself was timely and done right. Was a little surprised for the cost of the service that car wasn't vaccummed at all. Minor complaint in the scope of things More
by JP2000
Employees Worked With
April 14, 2022
My service was on time and I was kept up to date as to what was happening what was happening More
by cy1000
Employees Worked With
April 12, 2022
Sami was a pleasure to work with. He is very imformative and provided a seamless transaction. I would absolutely work with him again and will refer him to others. Thank you He is very imformative and provided a seamless transaction. I would absolutely work with him again and will refer him to others. Thank you More
by Mo
Employees Worked With
April 11, 2022
Brought my new 2022 Infiniti QX-60 in for service for the first time. Having new roof rails installed and because this wasn’t a normal ask I was a little nervous. Results came out perfect and working with first time. Having new roof rails installed and because this wasn’t a normal ask I was a little nervous. Results came out perfect and working with Matt was fantastic. He made the process so easy that I will have no problem returning for future service for years to come. More
by jsmitch
Employees Worked With
April 07, 2022
I have been to this dealership once before my recent purchase for them. Returned with better financial means and now I have my Infinite. Inviting friendly staff stood out to me and that is what made me purchase for them. Returned with better financial means and now I have my Infinite. Inviting friendly staff stood out to me and that is what made me come back. More
by sm
