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Herb Chambers INFINITI of Westborough
Westborough, MA
1,473 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,473 reviews
May 05, 2025
It would be really nice customer service if you applied the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring the coupons online directly to my bill instead of me having to request this be done. Also, the snack selection used to be really good. Please bring those back. It is very disappointing especially when you’re sitting there for two hours. Waiting for an oil change. More
by Ajetter
April 29, 2025
huge, clean, accomodating facility with a large selection of vehicles. All are above my price maximimum, but I was there to sell not buy. of vehicles. All are above my price maximimum, but I was there to sell not buy. More
by MJ
Employees Worked With
April 29, 2025
The introduction is what got me. My sales person created an atmosphere the made me very comfortable. He told me and showed me most of everything I needed to to know about the vehicle My sales person created an atmosphere the made me very comfortable. He told me and showed me most of everything I needed to to know about the vehicle. I would refer anyone to Herb chambers. More
by gramanuelpierre
April 27, 2025
Very quick and efficient when buying my new car i would definitely come here again for my next car. definitely come here again for my next car. More
by Pmargios
Employees Worked With
April 27, 2025
Great communication, timely turnaround and expected results, with a loaner throughout. Couldn’t ask for more! Thank you! results, with a loaner throughout. Couldn’t ask for more! Thank you! More
by Scott Fleming
Employees Worked With
April 27, 2025
Sami was very helpful, knowledgeable, answered all questions. I appreciate that he was extremely accommodative to our busy schedule. questions. I appreciate that he was extremely accommodative to our busy schedule. More
by Evamargios
Employees Worked With
April 26, 2025
Awsome Service he make us feel like we can trust on the sale. Awsome Job. sale. Awsome Job. More
by yisilysullivanmojica
April 26, 2025
This is a great place to get a new car (or trade in a used car) like I did. The process was smooth, and I took my time to check for what I really wanted long term. Sami, Brunel, and Max are the best!! Th used car) like I did. The process was smooth, and I took my time to check for what I really wanted long term. Sami, Brunel, and Max are the best!! They were very helpful to the very end and Max even gave me a loaner until my car was registered. He didn’t have to do that, but that helped a great deal. I’ll recommend “Herb Chambers Infiniti of Westborough” to anyone seeking a good deal and peace of mind in securing a vehicle. More
by Tai O.
April 26, 2025
I had a fantastic experience at this dealership and would highly recommend it to anyone who is looking to purchase a vehicle! highly recommend it to anyone who is looking to purchase a vehicle! More
by cedrone,kara44
April 25, 2025
Had a great experience at this location while car shopping with my daughter. Sami was extremely knowledgeable and helpful. Would absolutely recommend him to a friend. In fact, I’ll probably visit him shopping with my daughter. Sami was extremely knowledgeable and helpful. Would absolutely recommend him to a friend. In fact, I’ll probably visit him myself when I’m ready to buy my next vehicle. My daughter loves her new car and we both loved that the experience was low pressure and not stressful. More
by FridayYet
Employees Worked With
