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Herb Chambers INFINITI of Westborough
Westborough, MA
1,414 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,414 reviews
March 03, 2025
Always an easy experience when we schedule service work. I really like the tech videos I really like the tech videos More
by Chaskinsworc
Employees Worked With
March 03, 2025
I recently sold my car at Infiniti of Westborough, and I couldn't have been happier with the experience! From the ease of texting with the employees to set up the appointment, to the low pressure conversati couldn't have been happier with the experience! From the ease of texting with the employees to set up the appointment, to the low pressure conversations, everything was great. More
by Nikkib625
Employees Worked With
March 01, 2025
Always a great experience everyone we deal with from. Customer service operator to make a appointment over the phone to the The the reps and techs at the dealership Thanks 😊 Customer service operator to make a appointment over the phone to the The the reps and techs at the dealership Thanks 😊 More
by lmsdiraimo
Employees Worked With
February 28, 2025
Dealership and Sami specifically were very professional and understanding of what I as looking for in a potential car. Asked a lot of questions to fully understand and were honest in answers and feedback. and understanding of what I as looking for in a potential car. Asked a lot of questions to fully understand and were honest in answers and feedback. More
by DEC
February 27, 2025
Sami Zachary was excellent and most pleasant to deal with. I would have no problem dealing with him in the future. with. I would have no problem dealing with him in the future. More
by Googlyme716
Employees Worked With
February 27, 2025
Beautiful, clean dealership. Knowledgeable and helpful sales department. Efficient service department. Always a pleasure to deal with. Knowledgeable and helpful sales department. Efficient service department. Always a pleasure to deal with. More
by dobkin333
February 26, 2025
Dealership is amazing, which is why we came back for a second purchase. Overall great experience. Super professional staff. second purchase. Overall great experience. Super professional staff. More
by Dkaufman05
February 22, 2025
Easy to get an appointment. Quick once the car was in there. Looked great after Quick once the car was in there. Looked great after More
by michelle.karrat
Employees Worked With
February 22, 2025
The dealership was extremely clean and very well run. They had a knowledgeable and friendly staff all around that really wanted to work with their customers. They had a knowledgeable and friendly staff all around that really wanted to work with their customers. More
by beanr24
Employees Worked With
February 14, 2025
We had a fantastic experience working with Sam at Herb Chambers Infiniti in Westborough. We approached the dealership to sell our daughter’s Mazda3, and Sam was incredibly helpful throughout the proc Chambers Infiniti in Westborough. We approached the dealership to sell our daughter’s Mazda3, and Sam was incredibly helpful throughout the process. He went above and beyond to provide excellent service, making the transaction smooth and hassle-free. If you’re looking to buy or sell a car, we highly recommend working with Sam! More
by vinodvaidyanath
Employees Worked With
