Back

Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,154 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2017. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
Contact Dealership

312 Turnpike Rd, Rte. 9

Westborough, MA

01581

Directions

By Type

Showing 1,154 reviews

January 30, 2016

Great experience Car buying is never fun, but I found the staff to be very friendly and knowledgeable. I got the help I needed without feeling pressured, and was able More

by Kyyky123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Stanhope
January 29, 2016

Excellent experience with Avein Watson Just recently got my beautiful 2015 infiniti q50 and had excellent experience with Avein Watson. Avein has a great style and applys no pressure!! I re More

by Marialaina123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Jan 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Avein and Christian here at Herb Chambers Infiniti of Westborough! I’m thrilled to hear how happy you are. We value our guests’ feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 29, 2016

My Sales & Finance Rep and overall experience was Top Notch! I had the absolute BEST and STRAIGHTFORWARD car sales experience working with Avein Watson. He is highly responsive and goes above and beyond for his More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Avein Watson
Jan 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Leo! We value our guests' feedback and I know Avein and Christian will appreciate your encouraging words. We truly thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 28, 2016

Loved my experience! I had a wonderful car buying experience working with Sy Smit, John Cantlin and their team. I would highly recommend him and Infiniti of Westboro. I wa More

by LizW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bulger, John Cantlin, Sy Smit
Jan 28, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Liz, for taking the time to share your encouraging words and kind recommendation. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 28, 2016

Reviewing James Omede I purchased QX-60. The process was smooth and painless. Our dealer was James Omede. He is amazing! He is a thorough gentleman, was sensitive towards o More

by Fozia Qamar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Omede
Jan 29, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with James. I'm thrilled to hear how happy you are. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 27, 2016

Beyond expectations on Certified used G37x coupe My wife and I traded our 2009 g37x coupe for the exact same model a few years newer with a lot less miles. We ended up seeing a 2013 certified coupe a More

by TonsorialArt59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cantlin, Christian Urraca, Anthony Fortes, John Corsi, Victor Desa, Sy Smit, Bill Barrows
Jan 28, 2016 -

Herb Chambers INFINITI of Westborough responded

What an wonderful review to read! It is great to know that our team was able to provide you and your wife with a pleasant and welcoming shopping experience. Our primary concern is delivering flawless customer service and I’m so happy to know that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

January 23, 2016

Bought a car James was very helpful and helped me get a great vehicle. I was very happy with his service and would recommend him to friends and family More

by julie13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Omede
Jan 25, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you, Julie! We greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come. Best, James A. Bulger, General Manager

January 04, 2016

Wonderful Used Buying Experience I just bought a used 2013 G37x sedan here, and my sales associate, Jonathan Stanhope, was amazingly nice, incredibly knowledgeable, and very accommoda More

by mjc509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Jonathan Stanhope
Jan 04, 2016 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to share your experience with Jonathan and Christian. I’m thrilled to hear how happy you are. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come. Happy New Year! James A. Bulger, General Manager

December 29, 2015

2016 QX50 leasing After considering various small luxury SUV's, I went to see the new QX50, and quickly became very interested. Henry Rodriguez, the Sales Consultant wh More

by Ditroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Urraca, Henry Rodriguez
Dec 30, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating. I’m so pleased to know that Henry and Christian proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, James A. Bulger, General Manager

December 23, 2015

Recent Purchase / Great Experience - Thanks to Avein Watson! I recently purchased my Infiniti from Avein Watson, with the help of Anthony Fortes and Christian Uracca. I must say I was very pleasantly surprised More

by Recent buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Lozano, Christian Urraca, Anthony Fortes, Avein Watson
Dec 23, 2015 -

Herb Chambers INFINITI of Westborough responded

Thank you! This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Karen, Avein, Anthony and Christian were able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, James A. Bulger, General Manager

...
77
...