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Herb Chambers Kia of Burlington

Burlington, MA

4.6
816 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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93 Cambridge St

Burlington, MA

01803

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Showing 816 reviews

November 28, 2020

My wife and I were very pleased with the experience we had at the Herb Chambers Kia dealership of Burlington. The staff, Tom and Stuart, were extremely courteous and knowledgeable. I would definitely co More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart, Tom Spizuocco
Nov 30, 2020 -

Herb Chambers Kia of Burlington responded

Charles - A big thanks to you and your wife for trusting us with this purchase! We are happy to hear that Tom, Stuart, and our Herb Chambers Kia of Burlington team could assist you. We appreciate your review and would absolutely love to work together in the future!

November 23, 2020

Purchased a new Telluride from Julian and will definitely go back to Herb Chambers for my next KIA. From ordering to pick up, the whole experience was easy. More

by AnneGe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Herb Chambers Kia of Burlington responded

Congratulations on your new Kia Telluride! We appreciate you taking the time to share and are thrilled to hear that Julian was able to assist with your purchase. Safe travels, and we hope to work with you again at Herb Chambers Kia of Burlington!

November 23, 2020

Not so happy with Kia of North America regarding warranty coverage for a specific repair, however, Jen at Herb Chambers Kia Burlington is excellent, informative, and helpful. More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Herb Chambers Kia of Burlington responded

We are very glad to hear that Jen could assist with your service needs. Thank you for stopping by to commend her! We are grateful that you came to Herb Chambers Kia of Burlington.

November 18, 2020

I always have been satisfied with this dealership. Working with Cesar in service always makes it a positive experience. The best Kia service ! I live in Salem & worth the trip ....would n More

by MYKIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for your continued support of Herb Chambers Kia of Burlington! It is fantastic to hear that Jen and Cesar continue to impress you by providing great service. We are grateful for your business and we look forward to working with you next time!

November 17, 2020

My whole experience was wonderful!!! I called for an appointment and chose when it was convenient for me. When I got there, everyone was so helpful. I sat in a clean waiting are and my car was ready in More

by stacys48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Barreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Herb Chambers Kia of Burlington, and if you ever need anything else, don't hesitate to come back and see us again!

November 16, 2020

Julian was excellent to work with. Ordered a Telluride SX Prestige with an expected 4-6 month ETA, and was very surprised when it came in 3 month's later. Great experience buying from Herb Chambers. More

by AnneGe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Herb Chambers Kia of Burlington responded

Thank you, Anne, for reviewing Herb Chambers Kia of Burlington! We are excited to hear that Julian helped you purchase a Kia Telluride SX that suits your needs. Congratulations and safe travels!

November 15, 2020

It was a great experience. I called for a safety recall appointment and made it for 2 days later. I went in for the appointment and my car was ready in an hour. Just great! More

by stacys48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Herb Chambers Kia of Burlington, and if you ever need anything else, don't hesitate to come back and see us again!

November 14, 2020

Was easy to schedule service appointment online, and there has been no hard or even soft up-sell on “recommended” repair/maintenance over several visits. More

by john c.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Herb Chambers Kia of Burlington responded

Hi John - Thank you for posting about your recent service visit to Herb Chambers Kia of Burlington! We are delighted to hear that the scheduling process was easy and that you received pressure-free service. Enjoy your week!

November 13, 2020

After recall service I was Pleasantly surprised to find a vacuumed car returned to me. Prompt service and comfortable waiting area with hand sanitizer available. More

by Picky sue
Recommend Dealer
Yes
Employees Worked With
Cesar Arbelae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Herb Chambers Kia of Burlington responded

We appreciate you choosing Herb Chambers Kia of Burlington for your recall repairs and are glad to hear that you drove home in a freshly cleaned car. Thank you for sharing a great review!

November 12, 2020

Very simple, clear, clean, efficient experience. Julian, Sales manager, Stuart, Business manager, Jim, Sales consultant are all very courteous and professional. Car arrived and delivered as promised. Sales More

by SONG0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Julian Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Sterring, Jim Parker
Nov 12, 2020 -

Herb Chambers Kia of Burlington responded

Thank you for the kind review! We are proud to have earned your business, and it is great to hear that Julian, Stuart, and Jim made your purchase experience go smoothly. Congratulations on your new vehicle, and we hope to work with you again at Herb Chambers Kia of Burlington!

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