Herb Chambers Kia of Burlington - Service Center

Very good, quick service Came in for oil change and CPU update, was about 15 minutes early for appt.,, car went in almost as soon as I finished with Diego and came back out Came in for oil change and CPU update, was about 15 minutes early for appt.,, car went in almost as soon as I finished with Diego and came back out washed maybe 40 minutes later (also got new wiper blades) as I was talking with Sales Mgr. Julian about my next probable lease. Then took a drive with Jim in a new Sorento to see a few better features than mine has. Will be back in a few months about another lease. More

Service was good but customer service and friendliness poor Went and got an oil change and tried explaining there was a slight issue with steering in car and it might have been attributed to when car was being Went and got an oil change and tried explaining there was a slight issue with steering in car and it might have been attributed to when car was being serviced for a recall in steering and asked them to take a look and the rep was not friendly at all and in fact seemed offended that I would even think that. Have dealt with the same rep every time I go in for an oil change and he never has a smile on his face and makes the customer seem like they are a burden to his day. Not friendly at all and will be taking business elsewhere specifically because of this rep. More

Typical maintenance service. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. More

Very satisfied. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. More

Excellent service as always! I have been bringing my Kia Spectra in for scheduled maintenance since I purchased it at Herb Chambers 5 yrs ago. I always leave knowing my car has be I have been bringing my Kia Spectra in for scheduled maintenance since I purchased it at Herb Chambers 5 yrs ago. I always leave knowing my car has been serviced by knowledgeable and caring and honest workers. Thank you, Diego Barreto, for making my appt. worry free. And thank you Tom O'Donnell for always making a point of stopping and saying hello and asking how I'm doing. It is always a pleasure to see you! More

SERVICE WITH A SMILE! As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptiona As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptional at what she does and intuitive as to what you need! There's no muss, no fuss and the service is cordial, respectful and fast! There's a wonderful waiting area we're on this particular visit I went to to return a few phone calls, before I could finish I was being waved at to let me know that my service was already done and I was ready to go! This was no anomaly this is business as usual and they take pride there in the Herb Chambers Kia service department, to make sure that you are a happy camper! More

Came in for my first oil change on my new Kia. Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Ki Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Kia branch. More

In for Update Recall Service department is very efficient from the time I walk in til I walk in. I appreciate my reminder for my appointment. Diego manages a great servi Service department is very efficient from the time I walk in til I walk in. I appreciate my reminder for my appointment. Diego manages a great service department. Never had a problem. More

excellent customer service as always Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always prov Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always provided. More

Service Department Oustanding and Honest My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work and own it.. An oil change may be a little longer but worth the car inspection letting me know of possible potential items that need my attention to fix. The inspection also gives me confidence that my car is running well. Thank you for great service! More