Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Kia of Burlington - Service Center
Burlington, MA
388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
388 Reviews of Herb Chambers Kia of Burlington - Service Center
Sort by
April 06, 2019
Typical maintenance service. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. All the workers provide excellent service and make sure thing are done properly. They keep me advised of any future work needed and when needed. More
by Ronna2?
March 31, 2019
Very satisfied. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. We have been coming here for several years now. We always get great service every time. The staff is very friendly and the quality of work is superb. More
by Kia Owner
Employees Worked With
March 30, 2019
Excellent service as always! I have been bringing my Kia Spectra in for scheduled maintenance since I purchased it at Herb Chambers 5 yrs ago. I always leave knowing my car has be I have been bringing my Kia Spectra in for scheduled maintenance since I purchased it at Herb Chambers 5 yrs ago. I always leave knowing my car has been serviced by knowledgeable and caring and honest workers. Thank you, Diego Barreto, for making my appt. worry free. And thank you Tom O'Donnell for always making a point of stopping and saying hello and asking how I'm doing. It is always a pleasure to see you! More
by annt
March 23, 2019
SERVICE WITH A SMILE! As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptiona As always, I received service with a smile from Herb Chambers Kia service department! My usual point-of-contact is Jennifer Nelson who is exceptional at what she does and intuitive as to what you need! There's no muss, no fuss and the service is cordial, respectful and fast! There's a wonderful waiting area we're on this particular visit I went to to return a few phone calls, before I could finish I was being waved at to let me know that my service was already done and I was ready to go! This was no anomaly this is business as usual and they take pride there in the Herb Chambers Kia service department, to make sure that you are a happy camper! More
by johnnydangerously1.
March 21, 2019
Came in for my first oil change on my new Kia. Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Ki Very professional and prompt service, made my appointment on line, which was very convenient and took me on time. I am extremely pleased with this Kia branch. More
by kmason5753
Employees Worked With
Senee O’Connell, Richard Lowry
March 16, 2019
In for Update Recall Service department is very efficient from the time I walk in til I walk in. I appreciate my reminder for my appointment. Diego manages a great servi Service department is very efficient from the time I walk in til I walk in. I appreciate my reminder for my appointment. Diego manages a great service department. Never had a problem. More
by Karen22
March 14, 2019
excellent customer service as always Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always prov Happy time and time again with the exceptional service. On time service, fair pricing and explanations of problems found and work done are always provided. More
by morales,joan 56
March 10, 2019
Service Department Oustanding and Honest My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work My experiences having work done has always been exceptional. The service department staff is professional and honest. They take pride in their work and own it.. An oil change may be a little longer but worth the car inspection letting me know of possible potential items that need my attention to fix. The inspection also gives me confidence that my car is running well. Thank you for great service! More
by burl1234
March 02, 2019
Brake pads Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ h Terrible company. My wife asked them to get brake pads replaced, they charged double the price of higher end parts from autozone (50$ autozone, 100$ here). Then their labor rate was 135$ an hour, and they spent 3 hours on a 1 hour job.... Super overpriced, when confronted about this they pretty much said F-off this is what you will pay. More
by Pisc5894
Employees Worked With
Other Employees :
Senee O’Connell, Tom O’Donnell , Carlos Fonseca, Richard Lowry
February 13, 2019
2017 Kia Sportage Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Employee at desk greeted me by name with a smile as soon as I entered the building. This is very unique. Work to be done was explained ahead of time. Work performed quickly. As I was leaving, everyone acknowledged me and made me feel a VIP. More
by Dottie Mae
Employees Worked With
Other Employees :
Don’t know mechanics name that serviced my car
