Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Chambers Kia of Burlington - Service Center
Burlington, MA
392 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
392 Reviews of Herb Chambers Kia of Burlington - Service Center
Sort by
June 18, 2024
I know many will tell you it is more expensive to service your car at a dealer, but all in all the price was comparable and there is something to be said for knowing the work is being done right and by someo your car at a dealer, but all in all the price was comparable and there is something to be said for knowing the work is being done right and by someone familiar with your car. There is a reasons I always book my service through the Kia dealership in Burlington and that is because the people are great and I always trust the work being done on my vehicle! More
by Saloisk13
June 13, 2024
Service department was great. They reviewed recommendations by another dealership, and found most of the work to be unnecessary saving me hundreds of dollars. They reviewed recommendations by another dealership, and found most of the work to be unnecessary saving me hundreds of dollars. More
by chefmsg
Employees Worked With
Pam
June 09, 2024
Easy scheduling process. They started the work on time and finished it within reasonable time. Advisor kept me informed on the progress. They even texted video of inspection They started the work on time and finished it within reasonable time. Advisor kept me informed on the progress. They even texted video of inspection. More
by NJ
Employees Worked With
Mike?
June 01, 2024
I love this dealership! They are kind, friendly and know their stuff! Cesar is the best—he’s a keeper! They are kind, friendly and know their stuff! Cesar is the best—he’s a keeper! More
by Denise
Employees Worked With
May 31, 2024
Sales and service are top drawer. Great folks to work with. Service is the best I have dealt with. Great folks to work with. Service is the best I have dealt with. More
by RachelB
May 26, 2024
I recently had my kia sportage car's brake pads and rotors replaced, and I was charged approximately $550 for labor and $1,550 in total. While the service was completed as requested, I feel that the co rotors replaced, and I was charged approximately $550 for labor and $1,550 in total. While the service was completed as requested, I feel that the cost was excessively high for the work performed. Replacing brake pads and rotors should not have been this expensive. I expected a more reasonable pricing structure for such a routine service. More
by Nik25
Employees Worked With
May 05, 2024
Herb Chambers Kia always does a great job. I just brought my telluride for another one of my oil changes and they send me a video after the service letting me know how my tires and brake pads I just brought my telluride for another one of my oil changes and they send me a video after the service letting me know how my tires and brake pads are which is nice to know it’s good feature. More
by Scottbu
Employees Worked With
May 04, 2024
I have been leasing at KIA with 4 vehicles and love the service from the salesman Ramon and the service to my car Michael. service from the salesman Ramon and the service to my car Michael. More
by coachstellato
