Herb Chambers Kia of Burlington - Service Center

I have been a customer of Herb Chambers of Burlington for over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly r over 5 years and have always received excellent service! All of the staff are extremely knowledgeable and explain everything very clearly. I highly recommend anyone working with them. You will not be disappointed! Special shout out to Cesar and Michael in Service and Johnathan and John in Sales and not forgetting Cathy on Reception! More

Great and friendly service it’s a pleasure bringing my car in for service Michael at the service desk was excellent car in for service Michael at the service desk was excellent More

Very pleased with Kia of Burlington’s service . Mechanic is very thorough. As always great service ! Mechanic is very thorough. As always great service ! More

I love this dealership. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. We bought our car in 2018 and come here for all maintenance. Waiting rooms are comfy enough. They offer coffee and water. Bathroom is always clean. Yesterday I waited an unusually longer time for an oil change. I had to ask how much longer. Cesar asked for me right away. However, when I fot to my car, They didnt give me a car wash. I didnt have time to ask why, I had been there to long. But that was disappointing. More

Herb Chambers KIA of Burlington is the ONLY place I go to have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden have my 2022 Sportage servived! They are friendly, informative, caring and above all TRUSTWORTHY! The Sales Department is awesome as well! No hidden tricks here, pure integrity and HONESTY! I have used Herb Chambers for years and will contiue to do so! More

Diego and Caesar provided exceptional customer service. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. I came in because of an issue with a tire and they had me back out on the road in an hour. A really go above and beyond for Kia owners. More

Service desk staff not warm or welcoming. Annoyed that I didn’t have VIN or mileage off the top of my head. The closest Kia service so I feel like I have to go there. The tone is more “ an Annoyed that I didn’t have VIN or mileage off the top of my head. The closest Kia service so I feel like I have to go there. The tone is more “ annoyed” than helpful! More

Their service department is excellent very prompt and fair. they never try to add extra repairs i do nit nees fair. they never try to add extra repairs i do nit nees More

Wali time was minimal less than one hour Service manager was very professional and courteous Very good experience was very professional and courteous Very good experience More

Cesar helped me throughout my whole car service experience and he was excellent, very kind and helpful ☺️ experience and he was excellent, very kind and helpful ☺️ More