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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,755 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

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Showing 2,755 reviews

August 23, 2021

As always great customer service. Delivered as promised. I drive many miles out of my way to go there. Well worth it and recommend them. More

by Carmenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo, Kevin Chan
Aug 23, 2021 -

Herb Chambers Lexus of Hingham responded

Carmen, it means so much that you travel such a distance to allow us to service your vehicle. Knowing that you rely on our great customer service really makes our day! Thank you for your support of Herb Chambers Lexus of Hingham and whenever you need service next we'll be here!

August 21, 2021

Dealership operates very professional I was disappointed that beverage area was abandoned and not clean More

by Jimkilroy1
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Herb Chambers Lexus of Hingham responded

Jim - Thank you for trusting us with your vehicle! We appreciate you bringing this issue to our attention and will make sure that it's addressed properly. Have a great week!

August 20, 2021

Great people they listen and take care of your. Needs More

by Mjburbine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Burbine
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

At Herb Chambers Lexus of Hingham, we believe that listening carefully to our guest's needs and requests really sets us up for success. We're so happy our service team earned 5 stars from you and we hope we'll get the chance to take great care of you again soon!

August 20, 2021

I found the service department to be Efficient, courteous, and helpful during my visit today. Thank you More

by Lmccarron50
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

Our service team will be thrilled to hear that their efficient, and courteous assistance made such a difference during your visit! It's our pleasure to take phenomenal care of you and your vehicle at Herb Chambers Lexus of Hingham!

August 19, 2021

Courteous Experienced Professional DetailedWould Courteous Experienced Professional Detailed Would recommend for all Lexus issues More

by Kat
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Herb Chambers Lexus of Hingham responded

Hi Kat, thanks for the excellent review! We're pleased that our team was so wonderful. --Herb Chambers Lexus of Hingham

August 19, 2021

Always great service and friendly caring employees. We love that they also clean the car inside and out. Will answer any questions you have. Try to make you comfortable while you wait More

by J_mgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave such a nice review! Your confidence in the Herb Chambers Lexus of Hingham team means the world to us and we look forward to your next visit. Take care!

August 17, 2021

Great job alway happy at Lexus good experience always. Very good More

by Margaret.mccarthy224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burbine
Aug 17, 2021 -

Herb Chambers Lexus of Hingham responded

Happy clients make us happy! Thanks for the great review, Margaret, and for being a valued Herb Chambers Lexus of Hingham customer!

August 17, 2021

Staff waited on us as soon as we arrived. We were directed to service consultant Kevin Chan, who makes a great impression representing your company. Kevin explained the services to be done and optio More

by rwestwood44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 18, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to leave us your excellent review! We are so pleased Kevin was able to demonstrate his commitment to customer satisfaction by delivering an informative and attentive service experience. All of us at Herb Chambers Lexus of Hingham hope to see you next time!

August 17, 2021

My second service visit for oil and filter was another excellent experience. Service was performed quickly and efficiently! This was my second free service and I still have two more free service appointm More

by BillW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Chan
Aug 17, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review, Bill! We appreciate your support and are happy to hear that you are so confident in the Herb Chambers Lexus of Hingham team to get the job done. Drive safely, and we hope to see you back!

August 17, 2021

All went well with routine check, except ex-owners radio stations not cleared. Love valet service. Score 95 out of 100. , More

by Lenklad
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful time working with the Herb Chambers Lexus of Hingham team. Drive safely, and please don't hesitate to reach out if there is anything more we can do to assist you!

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