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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,834 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,834 reviews

April 15, 2021

Excellent customer service! I highly recommend this dealership! I was able to get an appointment quickly and the entire process was efficient and friendly. Great dealership! More

by Kmbertone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

It was a pleasure to assist you here at Herb Chambers Lexus of Hingham! Thank you for your business and kind review of our team. See you next time!

April 15, 2021

Exceptional service as always, Tom took care of meeting me explaining expectations and what was included in the service. Loaner was ready, and as expected vehicle was ready when promised!!! More

by Shawn Fernandes.sf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Shawn - Thank you for the great review! We appreciate your support and are thrilled to hear that Tom went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Herb Chambers Lexus of Hingham!

April 15, 2021

Claudia from the service department kept me informed throughout the day on the status of my car. She was very friendly and professional, as is everyone at this dealership. More

by Trish D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Trish - thank you for leaving us a review! It is great to hear that Claudia was so helpful during your recent visit to Herb Chambers Lexus of Hingham!

April 15, 2021

The dealership was very helpful and comfortable to be at especially sales agent Marcus Karam. He was very helpful and detailed in showing and explaining about each vehicle I was looking at and gave very goo More

by Jeffrey.au001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Jeffrey - Thank you for the great review! We appreciate your support and are thrilled to hear that Marcus and the team earned your five stars. Drive safely in your new vehicle, and congratulations! We hope to see you again at Herb Chambers Lexus of Hingham!

April 15, 2021

I avoided going to the dealership for a year (since the pandemic hit) but was finally ready to get a car. The entire process was seamless and efficient. This dealership had great customer service as Jano w More

by Nay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano, Johnny Saghbini
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for taking the time to review us! Customer safety is our top priority, and it is excellent to hear that you felt comfortable during your time working with us. We appreciate the kind words about Jano and Marcus, and hope you enjoy your new vehicle! - The Herb Chambers Lexus of Hingham team

April 14, 2021

Tom who works in the service department is wonderful! I have been dealing with Tom for years.. He is always so helpful and is happy to answer any questions. He is extremely professional. More

by Jcarrlaw
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your loyalty to Tom and Herb Chambers Lexus of Hingham! We are happy to have you as a returning customer and we look forward to welcoming you back in the future.

April 14, 2021

Clean, fast, and friendly defined Lexus and the great customer service received. They validated my concerns and inspected other area to ensure safety Thank you. More

by SMSgt G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Melgarejo
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Thank you for your business and your confidence in our work! We are grateful to have you as an Herb Chambers Lexus of Hingham customer.

April 14, 2021

I had the best experience with Herb Chambers of Hingham. From the moment I made an inquiry online, Lauren kept in contact with me to make sure my needs were met. She made sure she connected me with the best More

by Lilian
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jano Letaif
Apr 15, 2021 -

Herb Chambers Lexus of Hingham responded

Lilian, we are thrilled that our team was so helpful and attentive throughout your purchase process! Thank you for choosing Herb Chambers Lexus of Hingham and taking the time to share your experience. Enjoy the ride in your new car!

April 13, 2021

Very professional team in Hingham. Easy and simple to do business with everyone from Sales and Sales Management to Finance and Service. Very responsive, high integrity team. Highly recommended. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adel Nasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Herb Chambers Lexus of Hingham responded

Wayne, thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Herb Chambers Lexus of Hingham, and we will certainly pass along your kind words. We hope to see you again sometime!

April 13, 2021

My recent visit for recommended service and analysis of a potential problem was performed in an extremely professional manner. All the employees were very professional and courteous. More

by Appljhen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Melgarejo, Jon Seekins
Apr 13, 2021 -

Herb Chambers Lexus of Hingham responded

We're thrilled to hear that our team delivered such an exceptional service experience! Thank you for trusting Herb Chambers Lexus of Hingham with your vehicle and your business!

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