Back

Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,770 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Derby St

Hingham, MA

02043

Directions

By Type

Showing 2,770 reviews

September 18, 2024

Just purchased a new RX 350. Saeed Mezian was so friendly and helpful. I never felt pressured, and he got me a great deal on the car without any back and forth. The process was f More

by ironjohn04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed Mezian
Sep 19, 2024 -

Herb Chambers Lexus of Hingham responded

We're delighted to hear that Saeed made your experience at Herb Chambers Lexus of Hingham smooth and enjoyable. Thanks for the recommendation and enjoy your new RX 350!

September 17, 2024

The service was excellent. The service rep explained everything well, very courteous. I rate his service EXCELLENT. More

by Pichai.gopal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Herb Chambers Lexus of Hingham responded

Thank you for the fantastic feedback! We're delighted to hear that our service rep at Herb Chambers Lexus of Hingham provided excellent and courteous service. We appreciate your support!

September 17, 2024

I always have an excellent experience. James was great! Car was returned shiny and clean. More

by Judynorton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 17, 2024 -

Herb Chambers Lexus of Hingham responded

We couldn't ask for a better review of Herb Chambers Lexus of Hingham. Thank you for sharing your kind regards for James, and we'll see you next time. Enjoy that clean car!

September 16, 2024

I had a wonderful experience purchasing my vehicle with Saeed. He explained everything to me and was very thorough going over all the amazing things that my car does! Knowing I had already sold my previous More

by Marjorie Sharpe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saeed, James
Sep 16, 2024 -

Herb Chambers Lexus of Hingham responded

Marjorie, we're delighted to hear that Saeed and the team at Herb Chambers Lexus of Hingham provided such a thorough and efficient experience. Enjoy your new vehicle!

September 14, 2024

I have been very pleased with service at this dealership. I like that they assign one service representative to you so you do not have to explain things each time you come in. They are very good at getting y More

by Stephen.iacovino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Herb Chambers Lexus of Hingham responded

Stephen, we're delighted to hear that you appreciate the personalized service and loaner vehicle convenience at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience with us!

September 12, 2024

Professional, knowledgeable, friendly and makes what can be a stressful experience an enjoyable one. Definitely exceeded my expectations. More

by christine_h_johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Tierney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evison Tili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers Lexus of Hingham responded

Christine, we're delighted to hear that our team at Herb Chambers Lexus of Hingham exceeded your expectations and made the experience enjoyable. Thanks for sharing!

September 12, 2024

When I set a 930 appointment and the car got sits parked in the lot until 1030, then it’s bad. It’s disingenuous. I deserved an apology. And I am not a complainer More

by Foley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Herb Chambers Lexus of Hingham responded

Foley, I apologize for the delay you experienced during your appointment. We strive to provide timely service, and it's clear we fell short here. Please reach out so we can address this directly. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

September 10, 2024

I have found the service team to be professional, customer focused and easy to work with. More

by ldamon2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Welch, Service, Vitor Duarte
Sep 11, 2024 -

Herb Chambers Lexus of Hingham responded

Ldamon2001, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham!

September 10, 2024

It is always stressful to bring your car for a checkup. I never worried because I had such a good relationship with my account manager Kevin . Yesterday I found he had left the company. Elijah stepped in More

by Miaken87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah, Scott and Nate
Sep 11, 2024 -

Herb Chambers Lexus of Hingham responded

We're glad to hear Elijah made your visit smooth and stress-free at Herb Chambers Lexus of Hingham. Thanks for sharing your positive experience!

September 08, 2024

It was very nice dealing with Caren. She made it fast and easy. Thank you Caren More

by Mike Mechem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Herb Chambers Lexus of Hingham responded

The team at Herb Chambers Lexus of Hingham loves seeing great reviews! Thank you, Mike!

...
34
...