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Herb Chambers Lexus of Hingham

Hingham, MA

4.9
2,734 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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141 Derby St

Hingham, MA

02043

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Showing 2,734 reviews

October 11, 2023

Mark is a highly competent sales person who made our used car purchase experience stress-free. He clearly explained our options, and gave us room to make our decision. His communication through the purchas More

by carbrubar
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Herb Chambers Lexus of Hingham responded

Thanks for sharing your stellar review with us! We're thrilled that Mark was able to explain all of your options and ensure you felt confident in your decision. Our team at Herb Chambers Lexus of Hingham wishes you safe and happy miles ahead - congrats!

October 10, 2023

The service was fantastic very friendly and was informed if any work needed to be done on my vehicle. More

by SE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mclee
Oct 11, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a fantastic experience with our service team at Herb Chambers Lexus of Hingham. We always aim to keep our customers informed about their vehicles. Thanks for the positive review!

October 09, 2023

Had an oil change completed at time of promise including car wash. Jim was excellent to work with. More

by b15surfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Welch
Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

We are glad that Jim delivered excellent service and that you enjoyed your visit to Herb Chambers Lexus of Hingham. Thanks for the five-star review!

October 09, 2023

The entire experience was exceptional from the moment we were greeted by Jano through the test drive with Sammy. We did not feel pressure to buy from Sammy. Actually the best car purchase process we ever ex More

by Tony
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jano Letaif, Sammy Loji
Oct 10, 2023 -

Herb Chambers Lexus of Hingham responded

Tony, we're delighted to know that Jano and Sammy made your car-buying experience at Herb Chambers Lexus of Hingham exceptional. We appreciate the feedback about our service contracts - it's always helpful for us to understand where we can improve. Enjoy your new ride!

October 09, 2023

I had the pleasure working with Connor Lewis and his team. They were able to set expectations and offer careful guidance when purchasing a car. I ended up purchasing with the NX350h and happy with my de More

by Lexus Customer (2023)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joseph Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hausman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lewis, Kevin Chan
Oct 10, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know that you had a positive experience with Connor and his team, and we appreciate your kind words about our customer service. We hope you continue enjoying your NX350h! If there's anything we can do to improve your experience, please don't hesitate to reach out. Thank you, Patrick Chahwan - General Manager - pchahwan@herbchambers.com

October 08, 2023

Outstanding service Tom outstanding service and the whole dealership will always have a Lexus because of them the best dealership service More

by Dobienk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know that Tom and the team at Herb Chambers Lexus of Hingham provided you with outstanding service. Thanks for choosing us as your go-to dealership!

October 07, 2023

Talisa attention to detail was excellent , she was very polite and kept me posted on every step of the service . We had our car picked up and again Talisa called me on time driver left and the driver calle More

by Brian Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talisa in Service
Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

Brian, we're glad to know that Talisa and our team at Herb Chambers Lexus of Hingham provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future!

October 06, 2023

Great service overall. McLee was very courteous and pleasant. Plenty of snacks. Most staff that I encountered had a kind greeting. More

by amlaing54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McLee
Oct 09, 2023 -

Herb Chambers Lexus of Hingham responded

We're glad to know you had a great experience with McLee and the rest of our team at Herb Chambers Lexus of Hingham. We appreciate your feedback about our service, snacks, and friendly staff!

October 05, 2023

Great experience with knowledgeable sales and above and beyond attention to detail. Will come back again for next car. More

by Walapierre11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

We're delighted to know you had a great experience with our knowledgeable sales team at Herb Chambers Lexus of Hingham. We look forward to seeing you again when it's time for your next car!

October 05, 2023

Tom in your service dept. is one of the reasons why I continue to get my car serviced at the Hingham Lexus. He explains what needs to be done and what will need to be done i More

by theresa44_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Herb Chambers Lexus of Hingham responded

Theresa, we're delighted to know that Tom's service keeps you coming back to Herb Chambers Lexus of Hingham. We appreciate your kind words and look forward to assisting with all your future car needs!

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