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Herb Chambers Lexus of Sharon

Sharon, MA

4.9
6,033 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 6,033 reviews

December 28, 2023

Sean Conway was Fantastic ! Beautiful Dealership with Top of line Vehicles! Absolutely would recommend to my family and Friends More

by Mario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Keevers, Sabna Edouard
Dec 28, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad we could meet your expectations, Mario! Sean and the team at Herb Chambers Lexus of Sharon greatly appreciate your recommendation - see you next time!

December 28, 2023

Excellent service center experience facilitated by Jackson and his colleagues. I appreciate the attention to detail and professionalism demonstrated by the personnel. More

by aeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Callahan
Dec 28, 2023 -

Herb Chambers Lexus of Sharon responded

We're so glad to know that you had an excellent service center experience with us at Herb Chambers Lexus of Sharon. Our team, including Jackson, always aims for the highest level of professionalism and attention to detail. Thanks for your review!

December 28, 2023

Service was great! Service manager, Marc, explained all services that would be performed and the estimated cost of each service. More

by Lexus-Recall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had a great experience with our service manager, Marc! We always aim for transparency here at Herb Chambers Lexus of Sharon. Thanks for the positive feedback!

December 28, 2023

Great service. True experts with their knowledge. Loaner car and valet service is amazing. Only issue I have is cost. Very expensive. More

by Larry Bird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Herb Chambers Lexus of Sharon responded

Larry, we're glad to know you appreciated our service and expertise at Herb Chambers Lexus of Sharon. We understand your concerns about cost and strive to provide the best value possible. Thanks for sharing your feedback!

December 26, 2023

The best knowledge able and helpful sales staff . Sheron is the best place to do business with.keep it up nobody can beat you. More

by msaleem88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Voong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

msaleem88 responded

This is great location with the best service. Sales and finance staff are very friendly and helpful.

Dec 27, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for your kind words. We are thrilled to hear that we are your go-to dealership! The Herb Chambers Lexus of Sharon team is here to help with all of your automotive needs.

December 26, 2023

Monica was exceedingly helpful. She accommodated me on the same day and gave me updates every 30 minutes on car’s status. She is a gem of a person. I was grateful for her helpfulnes More

by Sbhasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know Monica was able to assist you so effectively at Herb Chambers Lexus of Sharon. We appreciate your kind words and will definitely pass them on!

December 23, 2023

Monica is great! Warm, friendly, and more importantly, efficient! She always greets me with a smile and makes me feel welcome. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Herb Chambers Lexus of Sharon responded

Amy, we're so glad to know Monica provided you with such a warm and efficient service at Herb Chambers Lexus of Sharon. Thanks for your kind words!

December 23, 2023

Customer service was very nice 👍🏾 Merry Christmas and happy new year. Thank you very much. More

by rastafarhector78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Dec 26, 2023 -

Herb Chambers Lexus of Sharon responded

We are grateful for your review. Thank you from all of us at Herb Chambers Lexus of Sharon! Happy Holidays!

December 23, 2023

They are good at selling a car. But when it comes to fix something they are bad. They fixed my mirror on the drivers side and when I got home realized the lock was screwed up. I mad More

by Christele36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackson Callahan
Dec 27, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Christele - Sorry for the lack of communication. Please reach out to me so I can do some research on where the breakdown was. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

December 23, 2023

Monica did a great job. She was very prompt from check in until checkout. Clear communication and warm interaction More

by vikas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know that Monica provided you with prompt and clear service at Herb Chambers Lexus of Sharon. Your kind words are appreciated - thank you for the review!

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