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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,953 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,953 reviews

November 03, 2023

Ronni always provides excellent customer service. Herb Chambers has provided excellent service for the past 10 years and I would highly recommend them to anyone. More

by southturn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've been satisfied with the service from Ronni and our team at Herb Chambers Lexus of Sharon for over a decade! Thanks so much for your recommendation, we truly appreciate it. Hope to see you down the road for any of your future needs!

November 02, 2023

Ronni is Always Excellent, good experience with her and hoping to have her every time . Five stars More

by caroleavolcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
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Nov 02, 2023 -

Herb Chambers Lexus of Sharon responded

We are so happy that Ronni and our Herb Chambers Lexus of Sharon team earned your five stars. Thanks, and hope to see you down the road!

November 02, 2023

A very pleasant and well maintained space, along with a well trained, friendly and courteous staff . More

by Pima
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anil Bezawada
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Nov 02, 2023 -

Herb Chambers Lexus of Sharon responded

We are honored to receive your support. Thank you! - Herb Chambers Lexus of Sharon Team

November 02, 2023

Very friendly, , explain what you pay for the service . she tell me call for anything for the car if I need help. More

by Milliencarmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Herb Chambers Lexus of Sharon responded

Thanks for sharing your experience with us! At Herb Chambers Lexus of Sharon, we aim to keep our customers informed and updated along the way and it means a lot that you can count on us. Drive safely!

November 01, 2023

Randy Vicente, my Service Advisor is truly an Advisor who I trust! He has “steered” me in the right direction on major decisions about investing in maintaining the health of our Lexus. As a result, I see th More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
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Nov 01, 2023 -

Herb Chambers Lexus of Sharon responded

Christy, we're delighted to know that Randy has been such a helpful advisor for you at Herb Chambers Lexus of Sharon. It's great to see your trust in our team and the value you find in each visit. Thanks for sharing this feedback!

October 31, 2023

My experience with Nick Pacheco was excellent. Very knowledgeable, courteous, respectful and attentive. Very good follow up. More

by Cjgrantcpa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Keevers, Nick Pacheco
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Nov 01, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad to know you had an excellent experience with Nick at Herb Chambers Lexus of Sharon. We appreciate your kind words about his knowledge and attentiveness. Thank you for sharing!

October 31, 2023

The Dealership seems to stretched very thin in both the Finance and sales department. Spent over three hours waiting for finance on the purchase day, on a cash purchase of our vehicle. More

by nctheroux
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Shah
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Nov 14, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for your business and we apologize for the extensive wait time with your purchase. Please let me know if I may be of assistance in the future. Sincerely, Johnny Dang - General Manager - jdang@herbchambers.com

October 31, 2023

I did not have to wait to schedule my service. Lexus of Sharon set it up quickly. My service advisor was professional and courteous. Was in and out. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

Steve, we're glad to know that our team at Herb Chambers Lexus of Sharon was able to provide you with prompt and professional service. Thanks for the positive feedback!

October 31, 2023

Neil was excellent & truly professional. Definitely recommend him to all my friends and family members. More

by PK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Shah
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Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that Neil delivered such a successful purchase experience. Drive safely, and we hope to see you again at Herb Chambers Lexus of Sharon!

October 31, 2023

Great service quality work respectful kept me informed easy to make appointments and use of the valet More

by Highway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Herb Chambers Lexus of Sharon responded

We're glad you had a positive experience with our service team at Herb Chambers Lexus of Sharon. We strive for quality work and clear communication, so it's great to see that reflected in your visit!

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