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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
6,163 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 6,163 reviews

October 08, 2025

Service experience is always very good. Ronni reliably communicates regarding issues and work to be done and is always nice to talk to. We’ve been very happy with service here. More

by Pingraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2025 -

Herb Chambers Lexus of Sharon responded

We’re delighted to hear you've had consistently positive experiences with Ronni and our team! We appreciate your trust and loyalty with Herb Chambers Lexus of Sharon. See you next time!

October 07, 2025

Not happy with the young valet kids with driving customers cars. I went in to get a dent taken out and I see 2 kids in my 90k truck driving in garage. Why is there 2 kids in my car. More

by Gx550
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Valet kids not happy with
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Oct 12, 2025 -

Herb Chambers Lexus of Sharon responded

We understand your concerns regarding the handling of your vehicle, and we apologize for any distress this may have caused. It's our intention to treat every car with the utmost care and respect. We'll review this situation with our team to ensure better practices moving forward. If you'd like to discuss this further, please don't hesitate to reach out directly. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

Oct 12, 2025 -

Gx550 responded

Johnny, I want to know why there would be 2 kids in my truck driving in garage? I just had ceramic coated the paint and passenger gets out and shuts door with hand on paint. I don’t know if I would go back to have and maintenance done after seeing how service department operates.

October 07, 2025

They worked with me with any concerns that I had. I like the no pressure approach. More

by dfix
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Callen Cuesta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review. We look forward to seeing you again at Herb Chambers Lexus of Sharon!

October 07, 2025

Was very inpressive. True professional people. Was done tn timely manner. Very courteous. people. Answered all my quetions and concerns More

by a123shah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 07, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for the glowing review of our team! We hope to welcome you back to Herb Chambers Lexus of Sharon down the road.

October 07, 2025

Lenny and Sean were excellent to work with. Great service and sales experience. Well done More

by Sal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Goldwasser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Dao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2025 -

Herb Chambers Lexus of Sharon responded

Sal, thanks for giving a shoutout to Lenny and Sean at Herb Chambers Lexus of Sharon! It was a pleasure to assist you.

October 05, 2025

Good service, on time and nice waiting area, polite staff and a quite pleasant experience. More

by Jennie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you, Jennie. We look forward to seeing you again at Herb Chambers Lexus of Sharon!

October 05, 2025

Patrick was very helpful and answered all of my questions about my 10K service. He also solved my problem with my remote. Excellent employee. More

by pjbeathco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 06, 2025 -

Herb Chambers Lexus of Sharon responded

We’re so happy to hear Patrick took such great care of you! Thank you for trusting Herb Chambers Lexus of Sharon with your 10K service. We’ll be sure to share your appreciation with Patrick.

October 04, 2025

Had to bring the new vehicle back for sticker service department was more than helpful kind courteous respectful went to the coffee shop with my wife was fantastic. People up. There are great was out of More

by Tjc763
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Dawoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for your feedback! We’re pleased to hear you were able to enjoy coffee with your wife while we finished servicing your vehicle. On behalf of all of us at Herb Chambers Lexus of Sharon, enjoy your new ride!

October 04, 2025

Exceptional service as always! Patrick always goes above and beyond. He always answers all my questions and makes me feel comfortable. Thank you again.! More

by KG25
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Oct 06, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your great feedback about Patrick! We’re proud to have earned your five stars and we hope to see you again at Herb Chambers Lexus of Sharon.

October 03, 2025

Very friendly. Explain everything they are doing. Keep you informed. Very relaxing atmosphere. The coffe spa and personal are great More

by Jflann523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2025 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience with us! We at Herb Chambers Lexus of Sharon are delighted to know you felt informed and comfortable during your visit. We hope to see you again in the future!

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