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Herb Chambers Lexus of Sharon

Sharon, MA

Overview
Employees
Reviews
Vehicles
4.9
5,894 Reviews
At Herb Chambers Lexus, it's our people who truly make the biggest difference. We employ the most talented Lexus professionals in the business: Our Lexus sales experts can guide you to the exact model and trim you want. Our Lexus finance experts can work within your budget. And our Lexus service technicians can help you stay on the road with confidence for many miles and years to come. Plus, we offer complimentary loaner vehicles to customers who service their vehicles with us, as well as complimentary car washes for life. We've also designed our Lexus dealership to be an inviting place for all of our customers, offering a complimentary café bar and work space with Wi-Fi.
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25 Providence Hwy, Rte. 1

Sharon, MA

02067

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Showing 5,894 reviews

August 24, 2021

Awesome service! They helped us a lot and made us feel extremely welcomed and helped us with a smile! Really great people especially Nick, Ibrahim, and Sanjay!! More

by Nlateef786
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pacheco, Ibrahim Dinler
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Aug 24, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for trusting Herb Chambers Lexus of Sharon to get the job done. We're glad to hear that our team took care of you and we look forward to working with you next time!

August 23, 2021

Good service. Quick and thorough. Also parts department helped choose a nice tumbler for my wife. More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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Aug 23, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for the great review, Dan! We're pleased that our team could help out you and your wife. --The Team at Herb Chambers Lexus of Sharon

August 23, 2021

The service I received as excellent and I was kept well informed. More

by Kcharleston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
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Aug 24, 2021 -

Herb Chambers Lexus of Sharon responded

We're so glad to hear it! Thank you for the excellent review and for choosing Herb Chambers Lexus of Sharon - we'll see you again next time!

August 23, 2021

We got outstanding service from Eric. I would recommend this rep to my friends. Eric goes out of his way to help answer any questions you have about your car. More

by cburke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
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Aug 24, 2021 -

Herb Chambers Lexus of Sharon responded

Thanks for the great review and for recommending the Herb Chambers Lexus of Sharon team! We'll be sure to pass your kudos along to Eric for his awesome work. Safe travels, and see you next time!

August 22, 2021

Overall everyone is friendly and good service. I would like to recommend the service to friends. More

by Jin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for posting about your recent visit to Herb Chambers Lexus of Sharon. We're grateful to have earned your review and recommendation!

August 21, 2021

Robert did a excellent job of getting us the right car for us More

by josephokren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Keevers
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Aug 22, 2021 -

Herb Chambers Lexus of Sharon responded

We'll be sure to Robert know that his expertise in finding the perfect vehicle earned us 5 stars from you, Joseph! Thank you for sharing your purchase experience at Herb Chambers Lexus of Sharon with us and we hope you enjoy the ride!

August 21, 2021

Grant Bernice helped me with my service. He went above and beyond and was so cheerful and positive. Something that’s needed in this crazy world. More

by Nitaletterarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Bernice
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Aug 22, 2021 -

Herb Chambers Lexus of Sharon responded

We're always happy to help at Herb Chambers Lexus of Sharon! It's wonderful that Grant's positive demeanor and assistance were so appreciated during your visit. We couldn't agree more that the world could use a bit more cheer, and we're happy to supply it. Thank you for allowing us to service your vehicle, and whenever you need assistance next we'll be here!

August 21, 2021

Everything was great , thank you eric for being transparent with everything More

by Ani09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
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Aug 23, 2021 -

Herb Chambers Lexus of Sharon responded

We're so glad to hear it! Thanks for the great review and for trusting the Herb Chambers Lexus of Sharon team with your business. Take care!

August 20, 2021

Tina was particularly helpful, given that the dealership didn’t want to do the work. I have been with them for 20 years and expected more service. The reality was they cared more about their image than my More

by tgswaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo , Tina Holden
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Aug 23, 2021 -

Herb Chambers Lexus of Sharon responded

While it is great to hear that you had a successful experience working with Tina, the rest of your review is concerning to read. We strive to deliver knowledgeable and accommodating service, and it is disappointing that this was not better reflected in your time working with us. I assure you that it is never our intention to overcharge or take advantage of our guests, and I would appreciate the chance to speak with you to see if I can help clear things up. If you are willing to discuss this, please don't hesitate to reach out. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

August 20, 2021

Best customer service with great communication. The valet service is invaluable. More

by Tedandles
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Aug 20, 2021 -

Herb Chambers Lexus of Sharon responded

Ted and Les, we're so pleased to hear our exceptional customer service and communication made your recent experience so fantastic! We'll be sure to share with our valet team your compliments as well. We thank you for choosing Herb Chambers Lexus of Sharon for your automotive needs and hope you'll travel safely until we see each other next!

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