Herb Chambers Lexus of Sharon

The best car buying experience I've ever had! These days when we think of car buying it’s with trepidation. We immediately think of the pushy salesman who is trying to sell you the most expensive These days when we think of car buying it’s with trepidation. We immediately think of the pushy salesman who is trying to sell you the most expensive vehicle on the lot! Better yet the salesman, who doesn’t even listen to anything you say and ignores all the questions you ask! Well that’s exactly how my car buying experience was going on a rainy Saturday morning. I was so fed up with all the malarkey I went home convinced now was not the time to buy. My sister persuaded me to try the Herb Chambers Lexus dealership in Sharon. So I went… and I’m so glad that I did! I was introduced to Hung Truong, he was so personable and friendly that I immediately felt comfortable. He was very informative and patiently answered all my questions, but most of all he LISTENED to what I was looking for in a car. He found me my CPO RX350 with everything I wanted for a REALLY GREAT PRICE! I felt like I was getting the deal of a lifetime! He made this one of the best car buying experiences that I’ve ever had. Even after the purchase he continued to be a great help to me. Everyone, I spoke to at this dealership were so friendly and welcoming. With that being said, If you’re looking to buy a Lexus I highly recommend you ask for Hung! Thanks again Hung! I love my car! Best Regards, Gail S. More

Great experience Spenser Lackey was an excellent salesperson. He was knowledgeable, comfortable with people, had fun at his job, did not let any details fall through Spenser Lackey was an excellent salesperson. He was knowledgeable, comfortable with people, had fun at his job, did not let any details fall through the cracks. At the time, I remember thinking what an unusual combination of personal qualities. He was relaxed and not pushing for the sale. I imagine that he can relate to all kinds of people. It was a really good experience. More

Fantastic experience! The entire experience at Herb Chambers Lexus was fantastic. Spenser was a great salesperson - he made the buying experience a pleasure, and helped me The entire experience at Herb Chambers Lexus was fantastic. Spenser was a great salesperson - he made the buying experience a pleasure, and helped me to drive away in my IS 250 in no time. The service department is great as well. Will definitely be coming back. More

Herb Chambers-Lexus Working with Spenser was a very positive experience. I would absolutely ask for him specifically if you are looking to buy a car at HC Lexus in Sharon Working with Spenser was a very positive experience. I would absolutely ask for him specifically if you are looking to buy a car at HC Lexus in Sharon. More

Herb Chambers Lexxus I never enjoy buying a car but working with Spenser made the experience enjoyable. He was friendly, courteous and professional. Even after the purch I never enjoy buying a car but working with Spenser made the experience enjoyable. He was friendly, courteous and professional. Even after the purchase, he followed up with phone calls to ensure I was still satisfied with my Lexus. I would definitely recommend him to my friends and family. More

Spenser is the best! Spenser was very helpful and friendly. I would definitely recommend him and the dealership to all my friends and family. I am very happy with my purch Spenser was very helpful and friendly. I would definitely recommend him and the dealership to all my friends and family. I am very happy with my purchase! Thank you! More

Customers be aware! Thieves! They call their customers "guests" but don't hesitate to get into their "guests" pockets and take as much as they possibly can. The sales per Thieves! They call their customers "guests" but don't hesitate to get into their "guests" pockets and take as much as they possibly can. The sales person lied to me and convinced me that if I lease a car from them, the lease will expire as soon as I reach 60,000 miles; "this dealership is different, we don't look at the years of lease, we look at miles." Oh, it's different alright. I made sure I told them I drive a lot (about 30K/year) and was very hesitant to go ahead, but he was very assuring: "don't worry, as soon as you get close to 60K on the odometer, the lease is over. We do it all the time." The financial clerk echoed him... Lie!!!! Now, with two more years left on the lease and maxed out miles, I am facing a horrible loss of thousands of dollars, doesn't matter which option I take. Their sales manager couldn't care less when I reviewed those options with him... they got their money, why would they care? More

Bassem is an asset to a a great buying experience Walked in to browse with minimal time available. Bassem approached in a non-pushy way and made himself available for questions. Extremely knowledgea Walked in to browse with minimal time available. Bassem approached in a non-pushy way and made himself available for questions. Extremely knowledgeable about the vehicles and never bad mouthed other vehicles we were considering. Showed us some things based upon our interest level and then we discussed important features. Throughout the process, Bassem’s demeanor and honesty shone through. We ultimately negotiated with Bassem and and Niko (who was also great). For delivery of vehicle. Bassem worked with our time constraints, explained the entire process and made the experience very special and memorable. Truly the absolute best car buying experience due solely to the tone set by Bassem! Thank you. More

Excellent Service Hello, I was looking to get a Lexus RX350 to my wife. Went to Herb Lexus of Sharon and I had a great customer service from Bill. Help us to the entir Hello, I was looking to get a Lexus RX350 to my wife. Went to Herb Lexus of Sharon and I had a great customer service from Bill. Help us to the entire process, even after showing them a letter of pre-approval they tried to lower our rates with they banks. Would I go back on my next purchase? Absolutely! Bill did a phenomenal job... beside of that we love the vehicle. Thank you for easing our purchase and paperwork! Josue Araujo More

Great Customer Service Recently bought a car and was very satisfied with the purchase and had a great experience. The process was simple and enjoyable. Bassem Al-Rashidi was Recently bought a car and was very satisfied with the purchase and had a great experience. The process was simple and enjoyable. Bassem Al-Rashidi was very helpful and is what made the process was enjoyable. He was helpful through the whole thing and I am very satisfied with my Lexus NX300. Bassem was incredibly nice and very very kind along with being a fantastic guide throughout the whole process, would definitely make another purchase with the same people. More