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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,721 Reviews

2,721 Reviews of Herb Chambers Lexus of Sharon - Service Center

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April 05, 2023

Dealership is the best for professional service and everyone that works there makes you feel very special. More

by Gingertan1538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Callahan
Apr 05, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

Apr 06, 2023 -

Gingertan1538 responded

My email is Gingertan1538@gmail.com

April 05, 2023

I cannot say enough about the service I received from Monica. She was very professional and provided great customer service. She called me throughout the service appointment and made sure I was informed More

by Maria DePina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Herb Chambers Lexus of Sharon responded

Maria, thank you for leaving this piece of positive feedback for Monica. We are delighted that she provided such great customer service throughout your recent appointment at Herb Chambers Lexus of Sharon. It was our pleasure to assist you. See you down the road!

April 05, 2023

First class dealership. Friendly knowledgeable staff always provides excellent service. I have owned 4 Lexus vehicles and always have them serviced at Herb Chamber. More

by LexusGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Keevers, Ryan Valadao
Apr 06, 2023 -

Herb Chambers Lexus of Sharon responded

Our team sincerely appreciates your continued support! Thanks for choosing Herb Chambers Lexus of Sharon and we will see you next time!

April 04, 2023

The whole process was great. I was geeeted as soon as I pulled in and got fast service as well More

by Jwalker5683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
Apr 04, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind words and thoughtful review! We are delighted that our team provided you with top-notch service and we look forward to assisting you next time. -- The Herb Chambers Lexus of Sharon Team

April 03, 2023

Very customer friendly and customer focused. Ryan was very courteous. I think the whole culture at the dealership is outstanding when it comes to customer service! More

by Pulkit Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Apr 04, 2023 -

Herb Chambers Lexus of Sharon responded

Pulkit, thank you for the review! We are so glad to hear that you had a successful service experience working with Ryan. Drive safely, and we hope to see you back at Herb Chambers Lexus of Sharon!

April 02, 2023

Herb Chambers Lexus of Sharon is good place to for car and repair, also Ready is very kind to helping to get things done. More

by Sandiel98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Apr 03, 2023 -

Herb Chambers Lexus of Sharon responded

Thank you for the review! We appreciate the kind feedback and hope to see you back again at Herb Chambers Lexus of Sharon!

April 01, 2023

Without even considering the issue declined to cover a repair under the CPO warranty. Left me waiting with no communication about my visit, while employees were on their phones oblivious to me, requiring More

by talis.seja
Recommend Dealer
No
Employees Worked With
Randy Vicente
Apr 18, 2023 -

Herb Chambers Lexus of Sharon responded

Hi Talis - Sorry we weren’t able to meet your expectations with your recent visit. Please contact me directly so I can further assist. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

April 01, 2023

I cannot say enough about the service I have been getting from Eric. He is a true professional and is a model to excellent customer service. He has been a true advocate for me with the warranty company and More

by Lori Rothwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Herb Chambers Lexus of Sharon responded

Our entire team is so thrilled to see your glowing review, Lori! Thank you for supporting Herb Chambers Lexus of Sharon and please let us know if you need anything at all down the line. Eric and the team are always happy to help you out!

March 31, 2023

The customer focus and support you receive from Mark Forcucci at Herb Chamber Lexus is second to none! He is on top of all your issues and extremely helpful. More

by Brucel38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Herb Chambers Lexus of Sharon responded

Mark and the team are thrilled to see your glowing review! Thank you for supporting Herb Chambers Lexus of Sharon and we will see you next time!

March 31, 2023

Very efficient, detailed account of what was going to be done with car, delivered on time. Great communication with Randy More

by bsenior
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Mar 31, 2023 -

Herb Chambers Lexus of Sharon responded

Randy and the team appreciate your support! Thanks for working with us here at Herb Chambers Lexus of Sharon.

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