Herb Chambers Lexus of Sharon - Service Center

The whole process was great. I was geeeted as soon as I pulled in and got fast service as well I was geeeted as soon as I pulled in and got fast service as well More

Very customer friendly and customer focused. Ryan was very courteous. I think the whole culture at the dealership is outstanding when it comes to customer service! Ryan was very courteous. I think the whole culture at the dealership is outstanding when it comes to customer service! More

Herb Chambers Lexus of Sharon is good place to for car and repair, also Ready is very kind to helping to get things done. and repair, also Ready is very kind to helping to get things done. More

Without even considering the issue declined to cover a repair under the CPO warranty. Left me waiting with no communication about my visit, while employees were on their phones oblivious to me, requiring repair under the CPO warranty. Left me waiting with no communication about my visit, while employees were on their phones oblivious to me, requiring me to chase them. Will not return. More

I cannot say enough about the service I have been getting from Eric. He is a true professional and is a model to excellent customer service. He has been a true advocate for me with the warranty company and from Eric. He is a true professional and is a model to excellent customer service. He has been a true advocate for me with the warranty company and instills trust and is very knowledgeable. When companies model the good to great theory, Eric is a model of great customer service. So glad to have him on my side and I will never buy another car outside of this dealership because of him. Herb Chambers is lucky to have him!!! More

The customer focus and support you receive from Mark Forcucci at Herb Chamber Lexus is second to none! He is on top of all your issues and extremely helpful. Forcucci at Herb Chamber Lexus is second to none! He is on top of all your issues and extremely helpful. More

Very efficient, detailed account of what was going to be done with car, delivered on time. Great communication with Randy done with car, delivered on time. Great communication with Randy More

Recommended higher preventative maintenance after ensuring covered by extended warranty. Found safety recall on fuel and due to needing part fit me into a courteously vehicle. All done within the t ensuring covered by extended warranty. Found safety recall on fuel and due to needing part fit me into a courteously vehicle. All done within the time he promised at no charge. More

They worked on my car right away. They finished it within the time they said they would. My advisor was knowledgeable and friendly. The accommodation while I waited were very comforta They finished it within the time they said they would. My advisor was knowledgeable and friendly. The accommodation while I waited were very comfortable and the offered coffee and a muffin. More

I have bought 2 cars here and won't shop anywhere else. Great sales and service! I have been very well taken care of and they never forget you. Mark Forcucci has been great as my service rep, listens and Great sales and service! I have been very well taken care of and they never forget you. Mark Forcucci has been great as my service rep, listens and gets the job done efficiently. More