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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,692 Reviews
Call Service Center (508) 668-5600

2,692 Reviews of Herb Chambers Lexus of Sharon - Service Center

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December 23, 2022

Service staff and manager very accommodating They aim to please service department top rate. Thank you for your help. More

by joanne.disangro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Herb Chambers Lexus of Sharon responded

We love to hear this! Thank you for your kind words and thoughtful review of our team here at Herb Chambers Lexus of Sharon. We hope to see you in the future!

December 22, 2022

From start to finish service and work product is exemplary. Special shout out to Mark F. for his continued focus on providing the best customer experience and confidence in this dealership. More

by Rfichera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

December 22, 2022

I have been a satisfied customer for quite a while. However I am disappointed in the service I received on 12/17/22. I put my vehicle in the shop to have the driver side mirror replaced. When I picked More

by Lillymate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Lilly, I am sorry to hear that your concerns still exist. Please contact me so we can resolve things to your satisfaction. Thanks, Johnny Dang - General Manager - jdang@herbchambers.com

December 22, 2022

Ronni Travers, our service manager is the best in every way. She is professional, knowledgeable, kind and helpful!!! We are thankful that we have her help us with our cars More

by lwmaloney57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon! Ronni will appreciate your kind feedback. The team is grateful to have your trust and loyal business!

December 21, 2022

Very polite, knowledgeable and accommodating. A pleasure to do business with. Will see them again for next car. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

We’re glad we could deliver a 5-star experience, Howard! Thank you for being a loyal client. We look forward to working with you again down the road.

December 21, 2022

Ryan was very professional and extremely helpful. He kept me posted throughout my service visit to keep me informed!! More

by Derrick Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this great review of Herb Chambers Lexus of Sharon, Derrick. Ryan and the team appreciate your support and business!

December 21, 2022

Can’t get better than Mark Forcuccii! Always the best service. Alway accommodating Give that man a raise! More

by manouman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks for this great review of Herb Chambers Lexus of Sharon. We are proud of our team here, so it is exciting to hear that you have had fantastic experiences working with Mark. He will appreciate the shoutout!

December 20, 2022

Very professional, He always goes above and beyond to please the customer. Great asset for the company More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
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Dec 20, 2022 -

Herb Chambers Lexus of Sharon responded

We couldn't agree more that the Herb Chambers Lexus of Sharon team is always ready to help. Thank you for the kind words, Jonathan!

December 20, 2022

Monica was so helpful and honest ! Quick to take care of our cars with the best service and quality! Thank you so much Monica and Lexus of Sharon MA. More

by Stanley Lewicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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Dec 21, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this great feedback, Stanley! Monica and the team appreciate your trust in our business. Happy holidays!

December 20, 2022

They are a dealership that I can trust for service without worrying about being taken for a ride. More

by Lexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for this wonderful review of Herb Chambers Lexus of Sharon. Your trust means the world to us here! We are here to help with any of your service needs!

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