Back

Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,686 Reviews

2,686 Reviews of Herb Chambers Lexus of Sharon - Service Center

Sort by
August 17, 2022

Great customer service as usual. Went in unannounced for an inspection not only did they promptly inspect my car, they also offered to wash it. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Aug 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you, Kevin, for the 5-star review of Herb Chambers Lexus of Sharon! We are thrilled everything went smoothly during your impromptu service visit. Come by anytime!

August 16, 2022

Service appointments are easy to make online on day or two notice. Promptly greeted upon entering service area. Service area is so clean you could eat off the floor/don’t!). Waiting area is superb, quiet, More

by D685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nour Mond
Aug 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

August 16, 2022

Ronnie in the service department is so knowledgeable and professional. Love doing business with her! More

by Malekmargaret084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Ronnie and the Herb Chambers Lexus of Sharon team. Safe travels, and we hope to see you back again down the road!

August 15, 2022

My car is always serviced at this dealership. I wouldn’t think of going elsewhere: As always, I was treated with courtesy, my car was serviced without any problems, and my car was washed and cle More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

We're glad we've earned your utmost confidence, Nancy! Thank you for the wonderful review and for trusting Herb Chambers Lexus of Sharon with your vehicle's care - we'll see you again next time! Be well!

August 15, 2022

Randy did not show, other person helped. Oil change price too high, mini detail was not a detail but car wash and windows cleaned which I normally get at a dealership and car still was dirty More

by TonyKalinowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Vicente
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Tony - Thank you for sharing your feedback. Sorry, we didn’t meet your expectation with the cleaning of your vehicle. Happy to hear that we did wipe the vehicle a bit more. Feel free to contact me in the future if I may be of assistance. Best, Johnny Dang - General Manager - jdang@herbchambers.com

August 13, 2022

I have been going to Herb Chambers Lexus in Sharon for the last 10 years. The dealership is clean including the work area for the technicians. The experience Form drop off to pick up is seamless and very More

by Beachbaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

We are so grateful for your years of business! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your great review of Randy and the team. Drive safely until we see you next!

Aug 15, 2022 -

Beachbaby responded

I also want to acknowledge Ariel who was kind and patient in helping me with my loaner car! She too time to walk me around the car to discuss any previous minor damage to the car that they were already aware of.

August 13, 2022

Great customer service. The people are courteous and professionals. Love servicing my vehicle here. Will recommend them to anyone More

by Dan O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

Thanks so much for your kind feedback, Dan! We're delighted that you enjoy working with our team here at Herb Chambers Lexus of Sharon. We are grateful for your continued loyalty!

August 13, 2022

Excellent best service ccenter ever and I am 84 years of age and have been with dearlership For 25 years congrats to herb chambers More

by Awisialko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Herb Chambers Lexus of Sharon responded

We couldn't ask for a better review! It's an honor to work with loyal Herb Chambers Lexus of Sharon customers like you. Thank you!

August 12, 2022

We have been working with Ronni Travers for many years since owning Lexus cars. She is a very professional and knowledgeable service rep who always makes the experience painless. She is clear about ways More

by phdenoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for being a loyal customer of Herb Chambers Lexus of Sharon! We are delighted you chose to share your wonderful experience with our teammate Ronni. We are grateful for your continued business, and we look forward to assisting you again in the future!

August 11, 2022

My service coordinator was excellent and very responsive to all my questions/concerns. He was very professional. More

by Dforo21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

...
138
...