Back

Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,686 Reviews

2,686 Reviews of Herb Chambers Lexus of Sharon - Service Center

Sort by
March 05, 2022

The service always runs smoothly. Easy check-in, comfortable business lounge area to work in, and easy checkout. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Herb Chambers Lexus of Sharon responded

Tom, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

March 04, 2022

Been using them for years. High quality relationships and loyalty with their customers ! Their Service Department is top notch. More

by Jsprague1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Mar 06, 2022 -

Herb Chambers Lexus of Sharon responded

What an outstanding review! We sincerely enjoy getting to know our guests and their vehicles and doing all we can to keep them safely on the road. Thank you for supporting us with positive feedback at Herb Chambers Lexus of Sharon, and we look forward to working with you more as the miles add up!

March 03, 2022

Eric is the best. Excellent customer service, always goes out of his way to help. Thank you Eric More

by agnesnansubuga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Mar 03, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for sharing your experience with Eric! It was our pleasure to work with you here at Herb Chambers Lexus of Sharon and we hope to welcome you back for your future service needs.

March 03, 2022

Prompt service courtesy staff done on time easy online booking pre service list of cost More

by lgersten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Herb Chambers Lexus of Sharon responded

We are happy to hear from you! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to share your experience. We hope to see you again down the road!

March 02, 2022

My recent visit and experience with Brian and his staff were so very pleasant and satIsfying - it was a fun. They treated me almost like a family member and I would have no hesitation to recommend him to m More

by Priya Nandi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
Mar 02, 2022 -

Herb Chambers Lexus of Sharon responded

Priya, thank you for the great review! We are so glad to hear that Brian went the extra mile to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

February 28, 2022

Asked them to check and fix the rear window cleaner dispenser. They failed to do so. More

by paul.laurino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson
Mar 01, 2022 -

Herb Chambers Lexus of Sharon responded

Hi Paul, thank you for sharing your feedback. Please contact me directly so I can further assist you with resolving your concern. Best, Johnny Dang - General Manager - jdang@herbchambers.com

February 24, 2022

Great service department. Eric is a straight forward guy. Work completed on time and as quoted. No surprises. Highly recommend. More

by purses.foxes0n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Graf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that Eric delivered such a seamless and efficient service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

February 24, 2022

Brian is the service manager at Herb Chambers Lexus in Sharon and I have the utmost trust in Brian’s advice. I love my LS 460 and it has over 120,000 miles. I want to keep it for several more years beca More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews-Service Manager
Feb 24, 2022 -

Matt responded

Always a great service experience!

Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review, Matt! We are so glad to hear that Brian and the team earned your five stars. We will be sure to pass on the kind words. Drive safely in your Lexus LS 460, and enjoy it! We hope to see you back again at Herb Chambers Lexus of Sharon!

February 23, 2022

Did not address the issue and were disrespectful. I have concerns if I ever need to return my vehicle to this dealer. More

by Bdelsignore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Matthews
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
Mar 12, 2022 -

Herb Chambers Lexus of Sharon responded

Hi, Please contact me directly so I can further assist you with your concerns. Thank you, Johnny Dang - General Manager - jdang@herbchambers.com

February 23, 2022

Very pleasant experience getting 40k service! Matt did a wonderful job helping me and the wait was relatively short! More

by rleenhus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew A Kline
Feb 23, 2022 -

rleenhus responded

Very pleasant experience getting 40k service for my RX450! Matt did a wonderful job helping me and the wait was relatively short!

Feb 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for trusting us with your Lexus RX 450! We are delighted to hear that Matt helped your 40k visit go smoothly. Enjoy your day and we hope to see you next time at Herb Chambers Lexus of Sharon!

...
164
...