Herb Chambers Lexus of Sharon - Service Center

The Service Dept was very friendly and professional as always. The car service was completed quickly as promised. always. The car service was completed quickly as promised. More

I have been servicing my car here since 2017. When dealing with Eric, if all is fine then the interaction is fine. For over 2 years Ive been hearing an intermittent noise when applying on the bra When dealing with Eric, if all is fine then the interaction is fine. For over 2 years Ive been hearing an intermittent noise when applying on the brakes and each time I brought it in to ask about it nothing was found. Even leading up to driving to the dealers I heard the noise but they still couldnt identify it. All while the car was still under warranty. After the warranty is up they miraculously find the noise. It just seemed too much of a coincidence so I called to see if there was anything done differently to identify the noise. So I call to ask about that and without hearing what I had to say, eric cuts me off trying to talk over me and it wasnt even about what I was trying to say. I was just curious and hes responding as if I was personally attacking him. This is not the first time he responded this way to me. It is not ok. There is no need for rudeness on such a matter. More

Service writer Jackson was very personable, friendly and professional. He told me how long my vehicle would be in service and he was right on target. professional. He told me how long my vehicle would be in service and he was right on target. More

I love getting my car serviced at Herb Chambers Lexus. I always trust my service consultant, Mark, and the technicians to provide the best advice. The customer service is top notch! I always trust my service consultant, Mark, and the technicians to provide the best advice. The customer service is top notch! More

The team at Herb Chambers Lexus provides Great Customer Service . Always communicates on the status of the vehicle Service . Always communicates on the status of the vehicle More

Excellent timely service. Jackson keep me well informed about cost and timing for the repair Jackson keep me well informed about cost and timing for the repair More

Great professional service as always. I’ve never had a problem and their customer service is excellent. I’ve never had a problem and their customer service is excellent. More

Thank you for a prompt appt for a noise I knew indicated a costly repair. Many more thanks for informing me the cost was covered by my extended warranty! a costly repair. Many more thanks for informing me the cost was covered by my extended warranty! More

The service center was very helpful. They were willing to make accommodations for me due to my busy schedule. Great service! They were willing to make accommodations for me due to my busy schedule. Great service! More

Always makes sure my concerns are taken care of. They’re usually quick getting my vehicle back to me. They’re usually quick getting my vehicle back to me. More