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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,687 Reviews

2,687 Reviews of Herb Chambers Lexus of Sharon - Service Center

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January 26, 2022

My service consultant, Mark Forcucci always takes great care of me! I always great excellent service at Herb Chambers. Their technicians are top notch. More

by RAC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for your great review of Mark and the team! We are happy to have you as a Herb Chambers Lexus of Sharon customer and we look forward to assisting you next time.

January 25, 2022

The staff are professional and polite. The dealership is extremely clean. They are. Spot on with the time estimates More

by Beans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Herb Chambers Lexus of Sharon responded

We are thrilled that our team has delivered such efficient, top-notch service for you! Thank you for choosing Herb Chambers Lexus of Sharon and for sharing your support. We hope to see you again!

January 25, 2022

I always love going to Lexus in Sharon. I’ve been a customer there for over 10years and just can’t see myself going anywhere else for service. Every advisor is always beyond helpful as well as friendly More

by Emilyrussellonline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Valadao
Jan 26, 2022 -

Herb Chambers Lexus of Sharon responded

Your continued confidence in the Herb Chambers Lexus of Sharon team means so much to us. Thank you for taking a moment to let others know what being a guest with us is like. We look forward to seeing you again next time!

January 25, 2022

Randy always helpful help resolves my car problems whenever I have car problems I always prefer to go to dealership in Sharon. More

by Cheyenne smart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jan 26, 2022 -

Herb Chambers Lexus of Sharon responded

Cheyenne, thank you for taking the time to review us! We are so glad to hear that Randy delivered such a successful service experience. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

January 25, 2022

Twenty year customer: that says it all, right? A superb, long time service relationship with Ronnie Most recently, Eric took the initiative to insure I received everything I needed at the lowest possible co More

by daBoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
Jan 25, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Ronnie and Eric. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

January 24, 2022

The dealership Facility is very clean and organized Fast service. Friendly staff and very convenient. More

by Firasos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kal Nasser
Jan 25, 2022 -

Herb Chambers Lexus of Sharon responded

We are delighted to read your feedback! Thank you for giving Herb Chambers Lexus of Sharon your business, we look forward to welcoming you back for your next visit.

January 24, 2022

Service on my car was excellent. Staff is very personable, efficient and great workmanship. Communication about my car service and findings after their review and suggested maintenance was excell More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Valadao
Jan 25, 2022 -

Herb Chambers Lexus of Sharon responded

Marie, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

January 24, 2022

Pleasant people to deal with. Mark in service alway courteous and has the customers best interest in mind. More

by Vanessa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Herb Chambers Lexus of Sharon responded

Vanessa - We are glad to hear that you had a positive experience working with Mark and our Herb Chambers Lexus of Sharon team. Thank you for supporting us by posting a review!

January 24, 2022

Herb Chambers always provides great service, They are never looking to do more than necessary on the car More

by Mtqkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Herb Chambers Lexus of Sharon responded

We really appreciate your confidence in our work! Thank you for choosing Herb Chambers Lexus of Sharon and for stopping by to leave a review. See you next time!

January 20, 2022

Service has always been good here however I was not happy that I was told I needed 2 front tires. One of those tires has less than 10,000 miles on it! More

by kbutters418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Vicente
Jan 24, 2022 -

Herb Chambers Lexus of Sharon responded

Thank you for reaching out. It's important that our customers feel confident in our recommendations so I'm concerned to see this feedback. Please contact me directly so we can go over your recent visit and I can answer any questions you might have. Johnny Dang - General Manager - jdang@herbchambers.com

Feb 16, 2022 -

kbutters418 responded

Took car to local mechanic that we’ve used. Said front tires are fine. Was told by your service dept. I needed 2 front tires. Had 3 new tires 8000 miles ago. No way a tire with 8000 miles needs replacement. Car had less than 25,000 mi. Was told needed close to $1800 worth of work including maintenance done that day.

Feb 18, 2022 -

Herb Chambers Lexus of Sharon responded

I understand your concern. I’d be happy to review your inspection report with you. Feel free to contact me at your convenience. Johnny Dang - jdang@herbchambers.com - General Manager

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