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Herb Chambers Lexus of Sharon - Service Center

Sharon, MA

4.9
2,731 Reviews
Call Service Center (508) 668-5600

2,731 Reviews of Herb Chambers Lexus of Sharon - Service Center

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December 08, 2021

The Service Department is excellent. Mark F. in particular is great and always makes it a priority to balance safety and maintenance issues with options that are available at a reasonable cost. More

by J&KD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the kind feedback! We are thrilled to hear that you had such a seamless service experience working with Mark and the Herb Chambers Lexus of Sharon team. Drive safely, and we hope to see you back again down the road!

December 08, 2021

Mark for sushi is an excellent knowledgeable customer representative my experience with dealership has been professional courteous honest More

by Hoot.craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
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Dec 09, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for giving Mark such a wonderful shoutout. We're happy to hear about your great service experience with him and the Herb Chambers Lexus of Sharon team. Have a great day!

December 07, 2021

Really great service… it’s always is.Would recommend to Really great service… it’s always is. Would recommend to my friends and family for sure More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Herb Chambers Lexus of Sharon responded

Michael, thanks for this great review of Herb Chambers Lexus of Sharon! We are pleased that our team delivered excellent service. It's great to have your recommendation.

December 06, 2021

Love this dealership and Ronnie !! They are always prompt and professional- the whole staff is great. More

by MKLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronni Travers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Ronnie and the team are demonstrating our commitment to outstanding customer service. Thank you for the kudos and we look forward to seeing you at Herb Chambers Lexus of Sharon again down the road!

December 05, 2021

I was greeted with professionalism question is what I needed done I ask questions what they would do and I got excellent response from Eric More

by K_okeefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Castillo
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Dec 06, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your support and are happy to hear that Eric went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Herb Chambers Lexus of Sharon!

December 04, 2021

The service department is outstanding. The head of the service department, Brian Matthews, is always accessible and extremely helpful. More

by pm1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Matthews
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Dec 06, 2021 -

Herb Chambers Lexus of Sharon responded

We're so happy we're delivering the high level of service we strive for! Thank you for leaving Herb Chambers Lexus of Sharon this amazing feedback - we'll be sure we pass the compliments along. See you next time!

December 04, 2021

Very responsive and efficient service department, starting with Mark Forcucci. They tell you what needs to be done and it completed in a timely manner. More

by Mccoykevin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
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Dec 05, 2021 -

Herb Chambers Lexus of Sharon responded

We appreciate the positive review, Kevin, and are glad we're living up to our high standards of service! Take care - and we'll see you again next time! - your friends at Herb Chambers Lexus of Sharon

December 03, 2021

I Been a customer of Lexus for 15 years! Marc is an outstanding service advisor knowledgeable, kind ( we all need that now ) my experience is always great ThankYou ! More

by cls124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill kessler ( sales )
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Dec 06, 2021 -

Herb Chambers Lexus of Sharon responded

Thank you for the great review! We appreciate your business over the years and are happy to hear that you are so confident in Marc and the Herb Chambers Lexus of Sharon team to get the job done. Drive safely, and we hope to see you back again down the road!

December 03, 2021

Everyone is so helpful especially the service manager I worked with Mark Forcucci. Had tea and cookies while I waited. Pam was very friendly and Helpful More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Forcucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Castillo
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Dec 04, 2021 -

Herb Chambers Lexus of Sharon responded

Jim, it's lovely to hear that Mark and Pam were so helpful during your visit and that you were comfortable while waiting for your service to be completed. The Herb Chambers Lexus of Sharon team is grateful for your business, and we hope we'll see you again soon!

December 03, 2021

Very Happy with Herb Chambers from Robert my salesman to the Service Department. Could not be happier with every experience. More

by Tasil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sanjay Khairmode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Vicente
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Dec 03, 2021 -

Herb Chambers Lexus of Sharon responded

Nothing makes our day like hearing how happy you are with your visit to Herb Chambers Lexus of Sharon! We're so grateful for your support, and we look forward to our next chance to work together!

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