Herb Chambers Lexus of Sharon - Service Center

I had Great Customer service, with my assoc. Eric plus. they took care my car very quickly, love that place they took care my car very quickly, love that place More

Mark(service) is very thorough, knows the cars well and is very personable. We have had Lexus's for many years and like to have a service person that we can form a relationship with. He keeps us informed is very personable. We have had Lexus's for many years and like to have a service person that we can form a relationship with. He keeps us informed about the process and has given us good advice. We always feel well taken care of with him. More

Dealership is the best dealership I have ever been in, from sales to service to finance, Ronnie Travers in service is the most attentive and dedicated advisor I have had the pleasure of dealing with. from sales to service to finance, Ronnie Travers in service is the most attentive and dedicated advisor I have had the pleasure of dealing with. More

Great cars always curteous pleasant folks prompt with service cars come back clean and on time service cars come back clean and on time More

Professional, cautious in dealing with customer. They explained in details what they are doing and how best to take care of your car. Easy to make appointment with explained in details what they are doing and how best to take care of your car. Easy to make appointment with More

Came for oil change and asked to check on rattling sound… Service advisor was trying to charge me for the diagnostics upfront without even looking at the car... What made him think it needs diagnostic? On wh Service advisor was trying to charge me for the diagnostics upfront without even looking at the car... What made him think it needs diagnostic? On what basis decision was made? So, I am not super happy about it... My experience with Lexus of Hingham is better... I would expect you to look at the car before telling me it needs diagnostics More

Employees are dishonest and unethical. They try to overcharge and sometimes tell customers they need services that aren’t really needed. I thought that the representative that I dealt with today was u overcharge and sometimes tell customers they need services that aren’t really needed. I thought that the representative that I dealt with today was unprofessional and tried to charge me more than what was originally quoted. He was not happy that I pointed it out to him. More

I have been dealing with Mark in service for many years. Over the years I have purchased 5 Lexus's from Herb Chambers dealership in Sharon. Mark has always been and continues to be the only service adviser Over the years I have purchased 5 Lexus's from Herb Chambers dealership in Sharon. Mark has always been and continues to be the only service adviser that I want to deal with. He is knowledgeable and forthcoming. Always a good experience . More

The associates in the service area are always kind and look clean and nice. Every one makes you feel so welcome and comfortable even though you might not know what is really going with your car. $$$$$ look clean and nice. Every one makes you feel so welcome and comfortable even though you might not know what is really going with your car. $$$$$ More

Julio and my service advisor Randy are great. From the time I entered the dealership I was greeted with a smile from Julio who is always pleasant no matter what time of day it is. My service advisor Rand time I entered the dealership I was greeted with a smile from Julio who is always pleasant no matter what time of day it is. My service advisor Randy is the best he goes above and beyond to insure my service goes according to as planned. He informs me in a timely manner if there’s a change in plans. He’s also patient and answers all your questions without feeling rushed….Thanks Randy More